Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Alondra Arevalo
Great customer service! Rocket Mortgages loans is lucky to have Charlene on their team.
Sandy Chapman
Charlene was excellent! This was my first time to refinance my home and make some changes for myself financially. Charlene guided me through, both on the phone and through emails. She answered all my questions and reassured me when questions or doubts arose, both of which I think I had plenty of! Charlene was thoughtful and encouraging. I feel fortunate to have had her through the process, ...Charlene was excellent! This was my first time to refinance my home and make some changes for myself financially. Charlene guided me through, both on the phone and through emails. She answered all my questions and reassured me when questions or doubts arose, both of which I think I had plenty of! Charlene was thoughtful and encouraging. I feel fortunate to have had her through the process, and I appreciate the tips she shared with me about things that i could do to raise my credit score and get into a better place financially.Read MoreRead Less
Samuel Pascale
Charlene provide professional customer service through my recent refinancing of my house that helped reduced the current interest rate, that helped in a lower mortgage payments.
Charolette Whitley
Charlene was excellent! We were returning customers and the service we received years ago was definitely no different than when we decided to come back. Charlene walked us through the process and helped us get the process moving quick and efficient. Highly recommend!
Pony Krueger
Charlene was very nice, professional, and helpful. She was always there for me (without being pushy and annoying), and did not bother me with multiple trivial calls. She truly understands her business and customer interaction.
Karen Watkins
Thank you Charlene for the speedy, excellent service!
Suzanne Carl
She is very knowledgeable and she couldn't have been more helpful. It was a real.pleasure working with her I would reccomend her to anyone needing financial guidance and help with Rocket Mortgage.
Ryan Whittington
Charlene was very good to work with. She made our refinancing process easy.
Gary Kriete
Very helpful!! Would definitely use her again for any home financing needs!!!
Mark Andrews
Charlene was awesome. Was very helpful through the complete process and immediately fixed a small problem we had.