Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

John Dye
Charlene was great. Helped me through a process that took a little over 2 months (my fault not hers). Definitely recommend :)
Rodger Nichols
Charlene was the best part of working with Rocket Mortgage. Charlene is knowledgeable about her industry easy to understand, and takes her customers seriously when questions arise. Very good about returning calls and being available. I think she is genuinely doing her best even when customers get eager and impatient. Charlene is not an easy find in today's labor and professional markets. ...Charlene was the best part of working with Rocket Mortgage. Charlene is knowledgeable about her industry easy to understand, and takes her customers seriously when questions arise. Very good about returning calls and being available. I think she is genuinely doing her best even when customers get eager and impatient. Charlene is not an easy find in today's labor and professional markets. Take good care of her.Read MoreRead Less
Miguel Ubilluz
Charlene was available to answer any questions (via email or text) within and outside of normal business hours. The process of refinancing my home was quick and simple.
Jeff Kramer
Charlene was a pleasure to work with. She explained the entire refinancing/consolidation process thoroughly and assisted me in gathering the documents needed to complete the process. Her coaching was very reassuring and I would without hesitation recommend anyone work with Charlene for any projects Rocket Mortgage can assist with.
Bob Marciniak
Charlene was great to work with and within a few minutes she came up with a plan to help us re-structure our loan and pay off other debt. She was very responsive the few times that I needed some assistance with the processing end. I would highly recommend her!
Jesse Weintraub
From what I recall she was great, helped me with my questions, and gave me the best options.
Denise Palmer
Charlene was a pleasure to work with. She handled my mortgage refinance quickly and very efficiently.
Give her a raise !
Robin Young
Charlene was very professional and made the loan process quick and easy. I would recommend her.
Ryan Foley
Charlene was very responsive and professional. She helped answer all my questions and made me feel very comfortable about the process.
Steven Alex
Very professional and was incredibly helpful in the early part of our loan process. I would recommend her to anyone.