Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker I

Charlene's Reviews

Deanna Navarro
Charlene made the process of refinancing relatively painless. She was always readily available if ever we had any questions.
Vernon Tyler Sr.
My experience with Charlene was tremendous. I had several companies requesting my service but Charline was the only agent that not only took me through the process but was the online one post refinance information that I can use after a year. Hats off to Charlene,.I was lucky and glad I chose to deal with her. Charlene close the deal for Rocket Mortgage with the initial conversation we had. ...My experience with Charlene was tremendous. I had several companies requesting my service but Charline was the only agent that not only took me through the process but was the online one post refinance information that I can use after a year. Hats off to Charlene,.I was lucky and glad I chose to deal with her. Charlene close the deal for Rocket Mortgage with the initial conversation we had. Thanks Charlene!!!Read MoreRead Less
Robert Christiansen
helpfull , understanding , very prompt , excellent to work with
Elizabeth Hawkins
Charlene was absolutely amazing to work with - so professional, knowledgeable and quick to answer any and all questions. Very friendly and accessible, she made the entire process so easy and by far the best mortgage experience ever! Thanks so much, Charlene and Rocket Mortgage/Rocket Mortgage, for everything!
Cindy Fields
I found Charlene to be a wonderful person to work with. She was available whenever I needed her, answered questions quickly, and took the fear out of the whole process. She's a gem. Thanks, Charlene!
Jessica Hauser
Charlene was INCREDIBLE - answered all of our questions with absolute accuracy - was ALWAYS friendly and went above and beyond. We are first time homeowners and I must say Charlene made it the most painless experience we could possibly hope for!!!! Thank you for hiring such amazing employees like her!
Kelley Williams
Charlene was very friendly, easy to work with, and accessible. She really helped move along our home refinance at a quick pace!
Rocket Mortgage and Ms Pletcher we’re both top notch and I would recommend them highly.
Debbie Kaesbauer
Charlene was awesome. She explained the process in a way that made sense to me. I felt very comfortable with her.
On Line
Charlene was available to me outside of "normal business hours," spoke to me in terms I understood and never felt like a hard sell. She was high-touch, making sure I was comfortable and always felt I had support and someone to call throughout the process. It felt like she was a cheerleader in my corner.
Kirsten Powers
Loved working with Charlene. She owned the process from start to finish and made it so very easy.