Charlene Pletcher

Detroit, MI

NMLS 28160

Triple Crown Banker

Charlene's Reviews

Rob Dixon
Charlene knows the business and was a pleasure to work with. She helped make the sometimes frustrating process of getting a mortgage a very easy. Thanks, Charlene!
Evan Seidel
Charlene was SUPER helpful. She was available and responsive. She was knowledgeable about the process and was able to walk us through it from start to finish. She went above and beyond to provide excellent service, especially at a time (COVID) when all the normal practices seemed to be turned around.
Randy Williams
Very easy to work with and was very responsive to all our questions.
Sissi Yaya
I was hesitant to contact Charlene because I wanted to work with a local person. I was unsatisfied with a couple of local officers due to lack of communication so I made contact with Charlene. I experienced a smooth process with her where she answers my questions thoroughly, returned my calls and email quickly. It was a pleasure working with her.
Manoah Piper
Charlene was amazing throughout the entire process. Always got back to me with answers to my questions with honest and understandable answers. It was an absolute pleasure working with her. Rocket Mortgage is fortunate to have her!
Laurie West
Charlene was reliable, very responsive and very knowledgeable. What more can you ask for?
Robert Verhey
Helpful, knowledgeable, available. Great experience!
Tino Zapata
As soon as an issue was brought to Charlene’s attention, she was quick to resolve it. Availability was impressive as well
Erik Myrvold
Fantastic. She worked hard to get my husband and I the refi we needed, even when we were being SLOOOOOOW. She made this so easy. I would ask for her again and again
Amanda Hahn Tripplehorn
Charlene was a blessing to work with. She made every step of the refinance process smooth and answered all our questions clearly and concisely. Highly recommend Charlene!
Robin Reinarz
Charlene was able to dial in my credit, interest rate, monthly figures for qualifying income and estimate the escrow and new payment in a short time one evening, even while we had a mild earthquake in LV!