Charm Rodgers

Cleveland, OH

NMLS 1898720

Senior Banker

Charm's Reviews

Shane McBroom
Charm was very helpful to me and my wife, she was patient and lead us in the right direction in our loan that was best for us. Love me some Charm!!!
Jenarda Makupson
Charm is awesome. She is very responsive and professional and knowledgable as well.
Elaine San Nicolas
Charm was very professional and efficient with all tasks at hand throughout the process. She invited me to reach out to her with any questions and was very promptly responsive to emails, text messages and voicemail messages. The anticipation anyone would feel with a process like this can be a big deal. Charm guided me and explained every inquiry with ease and offered much comfort each time. I am ...Charm was very professional and efficient with all tasks at hand throughout the process. She invited me to reach out to her with any questions and was very promptly responsive to emails, text messages and voicemail messages. The anticipation anyone would feel with a process like this can be a big deal. Charm guided me and explained every inquiry with ease and offered much comfort each time. I am so grateful, Charm, for your expertise, patience and willingness to be right there with me, a new client. Thank you! Elaine San NicolasRead MoreRead Less
Tracy Pogue Settimi
Charm was friendly, quick and very efficient with our paperwork. She was very prepared and had pens and sanitizer available for our use. She carried a conversation well and we were pleased when we finished. With a name like Charm, how can you go wrong?
Kelly Dillon Friend
Charm was great to work with! She answers every email right away and phone call. She goes out of her way to please the customer. I wish she was still dealing with us now, but got handed off to someone else.
Amy Blea
Charm is excellent! She took us through the whole process and made it really easy. She connects with her customers and is a pleasure to work with. Charm is very responsive and went out of her way to accommodate our schedules and ensured that we had everything we needed. This is one of the best online experiences we've had to date.
Tim Heldreth
I found dealing with charm to be an exceptional experience . She was eager to help with all of our needs and explain to us that what was happening and what we were going through, exceptional service . You do not find service like this nowadays anywhere , thank you again for helping us.
James Leonhard
Charm was great. Made the process fast and easy. Definitely recommend
Phil Haines
Charm was great. I’m not a fan of being on the phone, but she made the entire process easy and understandable. She was great at communicating via phone and email.
Rick Johnson
She was very helpful in securing my loan and was always available to answer any questions, I may had. I will receommend to my friends and family to use her and Rocket Mortgage for their financing needs.
Thanks so much, for making this experience quick and pleasant. Paul Johnson