Chel Shamon

NMLS 2259876

Executive Banker

Chel's Reviews

Tressie Gardner
Chel was awesome the whole way through the process I had her. She always replied back. In a very timely manner. Even on Christmas Eve. She was still responding and helping me. If I left an email late at night she responded. Chel is a great asset to the company.
Emily Leach
If we could give Chel 20 stars we would! She was organized, helpful, friendly, she helped us feel comfortable and confident with the whole process. She was quick to respond, listened when frustrations arose and was overall so easy to work with. Will absolutely recommend her to friends and family 100x over!!! Thank you, Chel!
Glenn Catabas
Chel was amazing to work with. She helped me through a very difficult time by walking me through all the finer points of my loan. She was sensitive to the fact that I was dealing with a loved one's passing. In fact, the primary reason I needed a loan was to pay for loved one's funeral. The empathy and compassion Chel showed me was equal to her attention to detail. I'd give her 6 stars if I ...Chel was amazing to work with. She helped me through a very difficult time by walking me through all the finer points of my loan. She was sensitive to the fact that I was dealing with a loved one's passing. In fact, the primary reason I needed a loan was to pay for loved one's funeral. The empathy and compassion Chel showed me was equal to her attention to detail. I'd give her 6 stars if I could. Thank you, Chel.Read MoreRead Less
Melissa Chappell
Chel is amazing! There was an issue with a previous county recording and we were able to work through the issue, she figured out the problem and was able to keep the home equity loan moving forward. I look forward to potentially working with her in the future.
Yisema Vega
Chel was amazing, this is the 2nd time around I had the pleasure of her assistance. Extremely professional and working with her made the process painless. If anyone gets the opportunity to work with her, their account is in great hands. Thank you Chel! It was simple and quick.
Linda Eads
Chel exceeded out expectations in handling the refinance of our old equity which has an interest rate of over 11%. She was friendly, efficient and made the entire process painless. I highly recommend Rocket Mortgage, and a big thank you to Chel for all her help!
Michelle Williams
Chel, was awesome! She guided me every step of the way!
Frank Murphy
Chel, I cannot say enough good things about our interaction.
Professional in every step of the process. Truely on top of what was going on and acknowledged my concerns with accurate and timely answers. My mortgage was more complicated than most, merging a dozen loans and paying off the car with monies coming out at the end what a feat. Business is more than just business it is about people, and I...Chel, I cannot say enough good things about our interaction.
Professional in every step of the process. Truely on top of what was going on and acknowledged my concerns with accurate and timely answers. My mortgage was more complicated than most, merging a dozen loans and paying off the car with monies coming out at the end what a feat. Business is more than just business it is about people, and I would recommend Rocket Mortgage simply because of her. Thank You and if you need references, I would be happy to help.Read MoreRead Less
Michael Carter
Chel was a complete professional. Not only was she knowledgeable, she was extremely efficient. My application was submitted in approximately 45 minutes which included my upload of all relevant documents. One followup phone call and two weeks to closing. Amazing...thanks so much Chel !!!
Christian Kelly
Chel was awesome. She really helped us out while my wife was out of town and I was completing things from home. She also gave us other great recommendations for our kids educational opportunities. Thanks for all your help and patience.