Chris Haneline

Cleveland, OH

NMLS 198363

Executive Banker

Chris' Reviews

Rebecca Rubio
From the first time I spoke to Chris till closing he was always very helpful, patient, available and made me feel comfortable about staying with Rocket Mortgage for my mortgage refinance. He was very knowledgeable and took time to explain all answers to my questions. His recommendation of how to hunt for a cheaper home insurance saved me time and a lot of money. When I found a mistake your ...From the first time I spoke to Chris till closing he was always very helpful, patient, available and made me feel comfortable about staying with Rocket Mortgage for my mortgage refinance. He was very knowledgeable and took time to explain all answers to my questions. His recommendation of how to hunt for a cheaper home insurance saved me time and a lot of money. When I found a mistake your team made on our exemption of home taxes, he immediately sent it back for revision. I feel that he was a blessing to us, making this refinance so easy and worry-free. He truly deserves kudos for his excellence in customer service. You have an outstanding employee working for you. Thank you for the opportunity of working through my refinance with such a fine man like Chris.Read MoreRead Less
Amazonia Abernathy
Chris gave the professional touch to the experience of applying for my mortgage. He was thorough and patient, seeking to understand where we wanted to go and satisfy our needs. Also, when issues arose, he was there to help us resolve them and/or examine the alternatives. His knowledge of his subject is high and he has the ability to communicate what he needs to say. I would call Chris, "A ...Chris gave the professional touch to the experience of applying for my mortgage. He was thorough and patient, seeking to understand where we wanted to go and satisfy our needs. Also, when issues arose, he was there to help us resolve them and/or examine the alternatives. His knowledge of his subject is high and he has the ability to communicate what he needs to say. I would call Chris, "A significant value-add for the Rocket Mortgage team."Read MoreRead Less
Will Manu
It was an awesome experienced to work with Chris. It makes our job so easy without going to the bank. Everything was done on line. My wife & I were just so happy to work with a professional like Chris.
Rich O'Connor
Nice to work with an honest, professional person. Chris and his team exceeded expectation and I highly recommend the Rocket Mortgage experience.
Cindy Brown
Chris was considerate and helpful during my mortgage refinance. Completing the process online was a great alternative, and Chris was available to assist in a timely fashion. Chris definitely made the process work smoothly for me.
Brett Fahnstrom
He was diligent during the process making sure I had everything I needed and had all of my questions answered. I had originally gotten a loan through a bank which was a long and repetitive process, so I was very surprised at how quick and painless a refinance was. I would highly recommend Chris to anyone looking for a loan or refinance.
Elizabeth Hamm
Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris...Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris pulled my credit scores from the 3 major credit bureaus, he found out that I actually had an excellent credit score! From that point on, Chris and his support staff were on top of all the details involved in the refinance process. The secure online access to my account, My Rocket Mortgage, kept all of the documents involved in the process up to date and available for viewing 24/7. The closing package was available for review 5 days before the closing date, which allowed time for me to closely examine the papers that I was going to be signing and to ask questions before signing. Chris was available to answer all of my questions either at the time of my call or the same day of the call, even on a Saturday! The experience I had with Chris Haneline at Rocket Mortgage left me feeling thankful that he was willing take the time to reach out to me knowing that I had potential credit issues, when no other lender would. Thanks Chris!Read MoreRead Less
Kathy Hall
Chris was efficient, accurate, and attentive without being overbearing. Great experience for our fixed rate mortgage loan for our second home!
Kevin Baron
Chris Hainline was so helpful and a polite. He answered every question I had and was very polite. It was a pleasure to work with him.
Jodee Zeffer
Chris is THE best - he's very knowledgeable about loan products offered. He's fast, reliable and super cool to talk to, and answers all questions thoroughly. I Will always go back to Chris any time we need assistance with our mortgages.