Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Alyse Hill
Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our ...Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our home to remove our PMI and pull money out and now I will be getting the bathroom and backyard of my dreams.Read MoreRead Less
Greg Smith
Very helpful and made our semi-difficult loan happen, thank you Kris
Annie Peterson
Chris is fantastic with great communication skills. We are very thankful that he was able to do our loan for us.
Lisa Lee
Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign ...Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign electronically made it so easy!! I really didn't think big organizations employed people like Chris anymore. He made it feel like I had been a customer for a long time. Kudos to Rocket Mortgage for having employees like Chris and streamlining this process. I have already referred several friends and a family member. Read MoreRead Less
Angelina Lopez
if there were 10 stars, chris would get 10. i felt like i had known chris for a long time. he was very professional and easy going. some one you could go out have a drink with. he made refinancing my home painless. i have already passed out the 2 cards he provided. i have also let people know by word of mouth. i highly recommend him for any loan business. Thanks Chris..
Brenda Davis
To be honest I was so dreading going through another loan but Chris made it so easy to complete loan process. Very professional and gave me all the information of the steps to be taken. I would not doing it any different and will definitely send my friends to him.

Thanks Chris and God Bless!
Belinda Knisley
Best experience ever had in any realestate or banking transaction. Respectful and courteous and stayed with us through the process. Not once did we question our decisions. Great job!
Parimal Dey
It is my great satisfaction to work with Chris Klug . He was so friendly, feeling I knew him long time. I feel why not I met him before to do all my previous loan. Pay off my all creditors I am now in peace of mind
Georgene Rutledge
I was treated with the upmost respect and all of my questions were answered in a timely manner. Every person I spoke to regarding my loan was courteous and professional. I am so glad Rocket Mortgage was there for me. This was the best customer service I have received in some time and I do recommend them to any who are seeking loan information or financing.
Lauren Davi
Chris went above and beyond to make himself available to me and any questions that I had. He worked to make the process as seamless as possible.