Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Agustin Salazar
Chris is a very professional and nice person that will guide you during the process of getting your loan mortgage approval. So I widely recommend him if you have to deal with refinancing.
Leonard Leal
He takes care of the small stuff, so you can take care of the important stuff.
Melanie Gersper
Chris was incredibly knowledgeable and efficient. His follow up was swift and meaningful. He made this process very easy on me!
Joe Hull
Very pleased with the whole process. Chris is a great guy to work with and he is ready to get things done. i will definitely be working with the him and the Rocket Mortgage team in the future. A+
JaQuana Leath
Chris was helpful, knowledgeable and friendly.
Alyse Hill
Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our ...Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our home to remove our PMI and pull money out and now I will be getting the bathroom and backyard of my dreams.Read MoreRead Less
Greg Smith
Very helpful and made our semi-difficult loan happen, thank you Kris
Annie Peterson
Chris is fantastic with great communication skills. We are very thankful that he was able to do our loan for us.
Lisa Lee
Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign ...Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign electronically made it so easy!! I really didn't think big organizations employed people like Chris anymore. He made it feel like I had been a customer for a long time. Kudos to Rocket Mortgage for having employees like Chris and streamlining this process. I have already referred several friends and a family member. Read MoreRead Less
Angelina Lopez
if there were 10 stars, chris would get 10. i felt like i had known chris for a long time. he was very professional and easy going. some one you could go out have a drink with. he made refinancing my home painless. i have already passed out the 2 cards he provided. i have also let people know by word of mouth. i highly recommend him for any loan business. Thanks Chris..