Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Rade Trifunovic
We had a great experience dealing with Chris! Very nalagabol and rofesional. Chris was always available to help throughout our process of refinancing.
Wendy Corey
Chris was/is always on top on things even after the closing. When I did encounter an issue, I contacted Chris and he got his team on the ball to resolve it. He is always looking for ways to save money for the client both in interest rates and terms. I'd highly recommend him
Tiffany Heard
Chris was thorough in answering my questions and providing the details I needed. He gave me advice on how to weigh my options, which was unexpected but reassuring when making my decision to move forward.
Natalie DiGiacomo
Chris is amazing. He was professional and patient with all of my questions. He is both knowledgeable and relatable and was able to help me understand each step of what was --at least initially for me -- a daunting process. His confidence and clarity made it easy. It is clear that he takes his work very seriously and cares about his customers. Thank you, Chris!
Diane Benavides
Chris was very responsive to my questions and concerns. Appreciate all his assistance in the refinance.
Bill Collins
Chris was professional and thorough every step of the way through the process. He definitely went above and beyond to make things work even when it got difficult. Highly recommend!
Glen Mistretta
I found my experience with Chris to be a smooth, pleasant thorough one. He was definitely one of major reasons I had a great experience with Rocket Mortgage.
Bezu Basnyat
Great customer service , very professional and competent.
Donald McGowan
Consummate professional. Each time I have had the pleasure of working with Chris I have found him personable, professional and completely knowledgeable regarding the refinance process. He makes the proper recommendations, follows up and kept me informed the entire way. I have recommended Chris to my friends because I trust him. I have worked with professional people throughout my 30 year military ...Consummate professional. Each time I have had the pleasure of working with Chris I have found him personable, professional and completely knowledgeable regarding the refinance process. He makes the proper recommendations, follows up and kept me informed the entire way. I have recommended Chris to my friends because I trust him. I have worked with professional people throughout my 30 year military career and subsequent 14 years service as a deputy sheriff. Chris is at the top of my list of people I choose to work with. He represents the Rocket Mortgage family well. Promote and retain him. He is an invaluable asset in my opinion.Read MoreRead Less
Karl Westfall
Very professional and knowledgeable