Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Mary Watson Parsons
He was available and clearly explained how the process works.
Pat Garland
Chris was great. He really knows his stuff. He's professional yet friendly. He really cares about getting things done for you. He answers all your questions, no matter how big or small. He keeps in contact with you making sure everything is going right. Good man doing a great job.
Brad Prisuta
Chris was very knowledgeable and answered any questions accurately and in a timely professional manner in the home refinance.
Linda Ray
Chris was very knowledgable, professional, and kept his word. Made the process easy!
Kris Ferrell
The process was so simple I kept wondering when the other shoe would drop, but it never did.
George Nicholas
Chris is very personable while also being an experienced and knowledgeable mortgage banker. He explains the process thoroughly and goes the “extra mile “ for his clients. We had an excellent rapport with Chris and trusted him to get us through this online mortgage process.
Bob Proctor
I had several issues with my loan and Chris was always available and helped me through the process. Extremely professional and personable if there were more stars he would get them.
Jeanette Proctor
Was very courteous and helpful. Went above and beyond in customer service and made the process as simple as possible.
Paula Mccluskey
Chris handled our application with the highest degree of professional and personal communication. He assured us in the start of the process he would answering all of our questions or issue and completed those task 100%. His constant overview of each phase made us feel we had selected the overall best program with Rocket Mortgage over other potential offerings we had available.
He is a real credit ...Chris handled our application with the highest degree of professional and personal communication. He assured us in the start of the process he would answering all of our questions or issue and completed those task 100%. His constant overview of each phase made us feel we had selected the overall best program with Rocket Mortgage over other potential offerings we had available.
He is a real credit to your orginisation.Read MoreRead Less
Lady Lasala
Chris was very responsive to my requests. He listened to what I was looking for and purpose of refi. He provided options and helped me understand each one. I was able to make the best fit for me without feeling pressured. I highly recommend.