Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Amanda Cathey
OK. Here's the deal with Chris. I am generally a skeptic when it comes to money investments etc. Chris' approach was completely non-confrontational and put me at ease. He worked with me for a month until I was ready to commit. He never pressured me, but just gave me facts. In the end, he came up with a plan to save us a lot of money. To be honest, I have called him a couple times after the ...OK. Here's the deal with Chris. I am generally a skeptic when it comes to money investments etc. Chris' approach was completely non-confrontational and put me at ease. He worked with me for a month until I was ready to commit. He never pressured me, but just gave me facts. In the end, he came up with a plan to save us a lot of money. To be honest, I have called him a couple times after the sale, when he has no opportunity for gain, with questions and he is still the same supportive and helpful guy. He will always answer the phone or a text. He is a great addition to the Rocket Mortgage team.Read MoreRead Less
Holly Perkins
Very attentive and extremely helpful. More personable than you would expect a banker to be.
Iris Raines
Chris's professionalism, concern for our needs and his willingness to listen to our concerns was a driving force in our decision to work with him. An excellent communicator and because he of his experrise, our experience was excellent.
Tim Budoff Sr.
Chris was very professional and easy to work with. I was surprised how fast and easy the whole process took to refinance my home. Being able to do it all on line made it so simple, and not having to take time off of work.
Cotha Prior
Chris was very helpful with us completing our loan application.
After our initial conversation with Chris, we knew that we had made the correct decision in going with Rocket Mortgage. Thanks for an Awesome job.
Darlene Nichols
I have told all my family about the quality of service that Chris Clug provided us ..He walked me through all of the details , was kind and courteous .I would and do recommend him to anyone who thinks a refinance is too hard to accomplish ..He made the process easy and quick ..Thank you Chris
Jeannette Anderson
Chris was very helpful in my loan process and explained everything in depth to me. He was very knowledgeable in the whole process. Always available to answer my questions and concerns. I would give him 6 stars if that was the choices.
Jamy Hyde
This was the best experience have ever had with a Bank! CHris was the quintessential professional providing us with all the facts we needed to make a life changing decision. He was so kind and kept us informed of each step through our refinance! Chris treated us so special i will never shop for a mortgage or any banking needs again without checking in with Rocket Mortgage first! He has helped ...This was the best experience have ever had with a Bank! CHris was the quintessential professional providing us with all the facts we needed to make a life changing decision. He was so kind and kept us informed of each step through our refinance! Chris treated us so special i will never shop for a mortgage or any banking needs again without checking in with Rocket Mortgage first! He has helped make our dreams come true! Read MoreRead Less
Chris Kroboth
Chris was very knowledgeable and made the mortgage process easier for me. The process was very quick and I can't say enough how satisfied I am with the home buying process I went threw! I would recommend chris Klug to any friends and family with confidence.
Ohlan Silpachai
Friendly, professional and efficient!