Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Paula Mccluskey
Chris handled our application with the highest degree of professional and personal communication. He assured us in the start of the process he would answering all of our questions or issue and completed those task 100%. His constant overview of each phase made us feel we had selected the overall best program with Rocket Mortgage over other potential offerings we had available.
He is a real credit ...Chris handled our application with the highest degree of professional and personal communication. He assured us in the start of the process he would answering all of our questions or issue and completed those task 100%. His constant overview of each phase made us feel we had selected the overall best program with Rocket Mortgage over other potential offerings we had available.
He is a real credit to your orginisation.Read MoreRead Less
Lady Lasala
Chris was very responsive to my requests. He listened to what I was looking for and purpose of refi. He provided options and helped me understand each one. I was able to make the best fit for me without feeling pressured. I highly recommend.
Dylan Boyer
During a very trying time with the passing of my wife. Chris was able secure my refinance and reduce the burden I was under. His can do attitude and with understanding and at times humor will be remembered by me for ever, HE IS A KEEPER.
David Olivieri
Chris was fantastic. I decided that I was going to research what options I may have regarding reducing my interest rate. I have been in the same home for many years and so the interest was 7+%. I was hesitant because my fear was that I was locking myself into something that would not be beneficial for me and my family. Once I started speaking with Chris I began to better understand my options....Chris was fantastic. I decided that I was going to research what options I may have regarding reducing my interest rate. I have been in the same home for many years and so the interest was 7+%. I was hesitant because my fear was that I was locking myself into something that would not be beneficial for me and my family. Once I started speaking with Chris I began to better understand my options. At no time did I feel pushed or rushed into making a decision. Chris is extremely knowledgeable, personable, professional and always made himself available if I had a question. In the rare circumstance Chris did not have the answer, he immediately would connect me with someone that did. I would highly recommend speaking with Chris if you are ready or just need some information about refinancing or purchasing a home. Read MoreRead Less
Bob Durocher
Excellent communication and follow up.Quick to respond to my wuestions
Magda Marrero
Chris was very helpful in our refinance process answered all our question and made the process very easy and comfortable .
Chad Ness
Chris made the whole process simple and effortless. Very pleased with his w
Amanda Cathey
OK. Here's the deal with Chris. I am generally a skeptic when it comes to money investments etc. Chris' approach was completely non-confrontational and put me at ease. He worked with me for a month until I was ready to commit. He never pressured me, but just gave me facts. In the end, he came up with a plan to save us a lot of money. To be honest, I have called him a couple times after the ...OK. Here's the deal with Chris. I am generally a skeptic when it comes to money investments etc. Chris' approach was completely non-confrontational and put me at ease. He worked with me for a month until I was ready to commit. He never pressured me, but just gave me facts. In the end, he came up with a plan to save us a lot of money. To be honest, I have called him a couple times after the sale, when he has no opportunity for gain, with questions and he is still the same supportive and helpful guy. He will always answer the phone or a text. He is a great addition to the Rocket Mortgage team.Read MoreRead Less
Holly Perkins
Very attentive and extremely helpful. More personable than you would expect a banker to be.
Iris Raines
Chris's professionalism, concern for our needs and his willingness to listen to our concerns was a driving force in our decision to work with him. An excellent communicator and because he of his experrise, our experience was excellent.