Chris Klug

Cleveland, OH

NMLS 1149276

Triple Crown Banker

Chris' Reviews

Pam Cannady
Chris Klug gets more then 5 stars he should get 10 stars... Working with Kris is like working with a life long friend.You can believe every word he tells you about your loan and process you will go thought.. I will always do business with Kris Klug and Rocket Mortgage. They mean what they say and are very fast.. Kris has called me just to talk and see how I am doing. Now that is the right way of ...Chris Klug gets more then 5 stars he should get 10 stars... Working with Kris is like working with a life long friend.You can believe every word he tells you about your loan and process you will go thought.. I will always do business with Kris Klug and Rocket Mortgage. They mean what they say and are very fast.. Kris has called me just to talk and see how I am doing. Now that is the right way of doing things here in the USA... Thank you all at Rocket Mortgage and Kris Klug you are the best !!!!!!Read MoreRead Less
Patty Lashbrook
I am certainly glad I got Chris when I called Rocket Mortgage. He was so nice to talk
to and was very informative. He made the process easy and quick. I would
recommend that you talk to Chris Klug if you call Rocket Mortgage for a home loan.
He is a very pleasant and knowledgeable person.
Agustin Salazar
Chris is a very professional and nice person that will guide you during the process of getting your loan mortgage approval. So I widely recommend him if you have to deal with refinancing.
Leonard Leal
He takes care of the small stuff, so you can take care of the important stuff.
Melanie Gersper
Chris was incredibly knowledgeable and efficient. His follow up was swift and meaningful. He made this process very easy on me!
Joe Hull
Very pleased with the whole process. Chris is a great guy to work with and he is ready to get things done. i will definitely be working with the him and the Rocket Mortgage team in the future. A+
JaQuana Leath
Chris was helpful, knowledgeable and friendly.
Alyse Hill
Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our ...Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our home to remove our PMI and pull money out and now I will be getting the bathroom and backyard of my dreams.Read MoreRead Less
Greg Smith
Very helpful and made our semi-difficult loan happen, thank you Kris
Annie Peterson
Chris is fantastic with great communication skills. We are very thankful that he was able to do our loan for us.
Lisa Lee
Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign ...Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign electronically made it so easy!! I really didn't think big organizations employed people like Chris anymore. He made it feel like I had been a customer for a long time. Kudos to Rocket Mortgage for having employees like Chris and streamlining this process. I have already referred several friends and a family member. Read MoreRead Less