Chris Ponton

Detroit, MI

NMLS 351238

Triple Crown Banker

Chris' Reviews

Craig Nesbitt
The only issue we had with Rocket Mortgage was with the apprasial process. In 2013 when we had our first loan with Rocket Mortgage, our home was appraised at $602,000. Additionally, our most recent estimated home value of our current Rocket Mortgage was $662,000. However, we were shocked to review our initial appraisal which came in at $440,000. How is that possible on a home purchased at $582,000...The only issue we had with Rocket Mortgage was with the apprasial process. In 2013 when we had our first loan with Rocket Mortgage, our home was appraised at $602,000. Additionally, our most recent estimated home value of our current Rocket Mortgage was $662,000. However, we were shocked to review our initial appraisal which came in at $440,000. How is that possible on a home purchased at $582,000 in 2003 and appraised by Rocket Mortgage in 2013 at $602,000 on our previous Rocket Mortgage with significant upgrades made during that period of time?

Because of this initially low appraisal which resulted in a PMI, we were forced to switch to a VA mortgage which came in at $525,000 but cost us several weeks in time and increased closing costs.

Not sure what Chris could have done regarding these circumstances, but as the overall person in charge he needs to take some responsibility for the process.Read MoreRead Less
Barbara S Longest
Chris is the best. We were a client of his and he made the process of refinancing our home without worry. He went the extra mile to keep us informed. He took care of everything and we were very confident he was the one we needed to make this work for us. His personality on the phone was also helpful, with respect of what we wanted to do. Chris is a valuable banker with Rocket Mortgage. They ...Chris is the best. We were a client of his and he made the process of refinancing our home without worry. He went the extra mile to keep us informed. He took care of everything and we were very confident he was the one we needed to make this work for us. His personality on the phone was also helpful, with respect of what we wanted to do. Chris is a valuable banker with Rocket Mortgage. They should give him five stars also. If you need someone that will be there for you, he is the one. I suggest you think about your situation and make that call to Chris Ponton. You won't be disappointed.Read MoreRead Less
Jeremiah Gordon
Talking to Chris was like talking to an old friend who was a big h
Diane Hartness
he was very helpful during the process, and my closing was very fast.
Ken Mecouch
Provided excellent service. answered all of my questions. Easy to work with.
Lois Fuller
Chris was professional, friendly and very knowledgeable.
Ricky Newton
Chris was fantastic. He walked me through each step of the process and demonstrated a very high level of professionalism. I would recommend his service to anyone.
Robert Stephenson
Very helpful, always called back if when I left a message.
Jocelyn Gregoire
Chris was very professional, helpful and informative! I really appreciate all the help.
Timothy Maitland
Chris was wonderful to work with, always got back to me in a timely manner.