Chris Ponton

Detroit, MI

NMLS 351238

Triple Crown Banker

Chris' Reviews

Sheryl Sloup
I told you foe weeks rates would go lower. But you told me this 2.625 was as low as they would go! I should have gone with the other companys. My bad.
Chris Ponton
Reply from Chris Ponton:

Dear Sheryl,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear Sheryl,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Tamela Sims-Tripp
Chris was very professional & things went smoothly as he made sure my closing cost was not too extreme & I got a great rate saving money on my monthly mortgage.
John Hammons
Chris very professional, patient, knowledgeable, and helpful all throughout the loan process. I think he's a great part of your team.
Lynn Lonsberry
The process with Chris was professional and easy. He reached out to us to better our interest rate and saved us a lot. Thank you Chris for all your help.
Bernadette Chapman
Quick to respond to questions and knowledgeable.
Anna Kaminski
Chris was fully prepared, kind, friendly, knowledgeable, and expeditious throughout the process. He rocks!!!
GaryandSarah Patterson
Chris was absolutely fantastic to work with. He was readily available and any time we left a message, the call was immediately returned and he answered every question. If we choose to refinance in the future or need any other mortgage assistance for another home, we would hope to be able to work with him again. He is truly an asset to the Rocket Mortgage team and we’re thankful for such a ...Chris was absolutely fantastic to work with. He was readily available and any time we left a message, the call was immediately returned and he answered every question. If we choose to refinance in the future or need any other mortgage assistance for another home, we would hope to be able to work with him again. He is truly an asset to the Rocket Mortgage team and we’re thankful for such a wonderful experience!Read MoreRead Less
Alvarium Waring
Chris was great to work with. He was recommended by a friend whom also worked with him. Within minutes of being on the phone Chris was figuring out our current numbers and seeing if it made sense or not to refinance.
Overall it was a very smooth process of submitting information and getting almost immediate feedback. Under the current COVID restrictions we were able to avoid some of the extra ...Chris was great to work with. He was recommended by a friend whom also worked with him. Within minutes of being on the phone Chris was figuring out our current numbers and seeing if it made sense or not to refinance.
Overall it was a very smooth process of submitting information and getting almost immediate feedback. Under the current COVID restrictions we were able to avoid some of the extra steps sometimes required such as an in home inspection. Was very happy to work with Chris and Rocket mortgage; their online process makes it easy to submit documents needed. Would definitely recommend Chris and Rocket mortgage to anyone (and I have).Read MoreRead Less
Kirby Carr
Chris was good. But at I point I had changed my mind and a young lady called me and explained one thing to change my mind and then the closing team called with something else at by this I was mind and tried and just ready to close.
Mark Tenk
Chris helped me without problems. Did his job. Knows what he is doing.