Christopher was precise and professional dealing with us. He gave us what we asked for and on time. Rocket Mortgage did not bug us with un-nessary duplications of requests for information like their competition did with us.
Janice Banks
Janice Banks
551
I would give Chris all 5 stars without hesitation. He was patient and kind to me. He assisted me with the online issues I was having and even stayed on the phone with me while I esigned all documents. A wonderful young man to work with.
Michael Dougherty
Michael Dougherty
551
one of the most professional and thorough mortgage experiences we've ever had. Only one issue with 2800 being added to our principal when we had stipulated that we did not want to add anything to our principal. I don't believe that was Christophers fault though.
Dan Phillips
Dan Phillips
551
Christopher worked very hard to get our loan processed as quick as he could. He was very helpful from the beginning in answering all on my questions. The loan process went very smooth! I would highly recommend Christopher!
John Calderone
John Calderone
551
I was very pleased to work with Chris. From the very start of the loan process I could tell he was totally focused on my loan, as if it was the only loan he was working on. The communication was excellent. Any question was address within 24 hours or if on the phone the question was answered right away. The whole team would answer your question. I never heard that the person I was calling would ...I was very pleased to work with Chris. From the very start of the loan process I could tell he was totally focused on my loan, as if it was the only loan he was working on. The communication was excellent. Any question was address within 24 hours or if on the phone the question was answered right away. The whole team would answer your question. I never heard that the person I was calling would call back.Read MoreRead Less
Janine Funk
Janine Funk
551
I was very fortunate to have worked with Christopher for my loan. My situation was complicated and it was very stressful trying to match a product that would work for me. Christopher never gave up and was so dedicated to trying every avenue possible to help me. Sure enough he found the right loan that we could work with that met my financial needs. I am sure that most of the loans are routine ...I was very fortunate to have worked with Christopher for my loan. My situation was complicated and it was very stressful trying to match a product that would work for me. Christopher never gave up and was so dedicated to trying every avenue possible to help me. Sure enough he found the right loan that we could work with that met my financial needs. I am sure that most of the loans are routine and folks just get them done with ease, but I have found you can witness the real character of a person when the situation at hand is very trying. Through it all, Christopher was kind and courteous, listened intently and gave wonderful support right through the closing and afterward too. I am beholden to him for helping me and making a loan that impacted my life in such a positive way. I hope Rocket Mortgage realizes the value of this special person who really cares about his clients.Read MoreRead Less
Cynthia Mitchell
Cynthia Mitchell
551
Christopher educated me so I could make an informed decision by explaining my options. He was respectful and never demeaning.
Karla Barker
Karla Barker
551
Christopher was great to deal with. He was professional and personable and handled the beginning steps of the loan process . His knowledgeable experience and pleasant attitude made the whole process great. I highly recommend Christopher and Rocket Mortgage.
Jack Delcomyn
Jack Delcomyn
551
Christopher asked all the questions to find out what type of loan I needed and then got me on the right path to securing the loan i needed for my situation. He turned me over to the most helpful people to get my loan set up and even answered more of my questions during the process. He did not just hand me off and forget about me. Thanks Chris!
Soutchay Soungpradith
Soutchay Soungpradith
551
Christopher Mahnen helped once before with our mortgage. It was such a great experience I contacted him again to recently refinance and combine two loans. He answered all the questions I had, helping me understand every part of the process. It was so easy with his help every step of the way. Very professional and great to work with. Thanks Chris!
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