I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me.Read MoreRead Less
Carol Dowsett
Carol Dowsett
551
Cindy was very helpful, available and efficient!
Roscoe York
Roscoe York
551
Professional...kept me informed..friendly
Bev Floyd
Bev Floyd
551
Cindy Wang helped me work through my loan refinance. She listened to me and advised me on how to make it happen. She was knowledgeable and very helpful. I happily recommend her to anyone else considering a refinance.
Allison Jurkowski
Allison Jurkowski
551
The best! Cindy was amazing! Great customer service, and even a phone call to check in after we closed!
Jamar Washington
Jamar Washington
551
Great working with Cindy and the Rocket Mortgage team.
Peter Knauss
Peter Knauss
551
Cindy was very efficient, responsive and communicative. When I asked her question she answered right away. She effectively processed my application. I would highly recommend her.
John Davis
John Davis
551
Cindy was more than excellent. She kept me informed and made the process smoth
Rita Anderson
Rita Anderson
551
Cindy was very professional, knowledgeable and easy to work with. She made the entire mortgage application process so simple for me to understand due to her excellent guidance. This is the easiest mortgage refinance that I have ever experienced. If I am in the market to refinance or seek a new mortgage in the future, I would want to be able to work with Cindy again.
Michael Flaherty
Michael Flaherty
551
Rocket Mortgage claims to monitor your loan and if they can update with better rates/term or type of loan, they will. They have done that with me 3 times now. No one else has ever done that. Cindy Wang handled my most recent refi and did an excellent job. She presented several different options with better rates and a shorter term. Will recommend Cindy to anyone who needs a loan. She was a joy to ...Rocket Mortgage claims to monitor your loan and if they can update with better rates/term or type of loan, they will. They have done that with me 3 times now. No one else has ever done that. Cindy Wang handled my most recent refi and did an excellent job. She presented several different options with better rates and a shorter term. Will recommend Cindy to anyone who needs a loan. She was a joy to work with.Read MoreRead Less
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