Working with Rocket Mortgage twice now has been a great experience. This time around Clay took that to a new level from great to amazing. Times when we had a question about details and it was late or on the weekend, we did not expect a response. But, we would get a callback with an answer to our questions in just a few minutes.
The first time we worked with Rocket Mortgage, they made the process ...Working with Rocket Mortgage twice now has been a great experience. This time around Clay took that to a new level from great to amazing. Times when we had a question about details and it was late or on the weekend, we did not expect a response. But, we would get a callback with an answer to our questions in just a few minutes.
The first time we worked with Rocket Mortgage, they made the process simple, but I cannot remember who we worked with. it was more about the process that made our experience good.
However, Clay stands out as an amazing representative of Rocket Mortgage and I can recommend Clay in a heartbeat.Read MoreRead Less
Randall Lau
Randall Lau
551
Clay exceeded expectations to the point that I noted he was working too late. I wrote him a question at 11pm with a note that I understood it was late and I didn't expect an answer until morning. In the time it took to answer my two questions (about 10 min), I had a response in my inbox. ...I wrote him back and said "Thank you, but man...it's after 11pm...on a Sunday."
Clay offered different ...Clay exceeded expectations to the point that I noted he was working too late. I wrote him a question at 11pm with a note that I understood it was late and I didn't expect an answer until morning. In the time it took to answer my two questions (about 10 min), I had a response in my inbox. ...I wrote him back and said "Thank you, but man...it's after 11pm...on a Sunday."
Clay offered different options and explained the benefits of each. At no point did I feel pressured to pick a particular path. The process was not stressful at all for my house because when we had questions, we quickly had thorough answers.Read MoreRead Less
Michelle Tomlinson
Michelle Tomlinson
551
Super helpful with home my refinance. Thanks.
Tammy Channel
Tammy Channel
551
As always, Rocket Mortgage was easy to use and effecient. Clay responded to all my questions quickly. In one case he was proactuve in anticipating a concern and gave me the information even before I asked. I am sometimes hesitant to ask questions, but Clay always helped me feel comfortable.
George Patton
George Patton
551
Rocket Mortgage and clay were always helpful, courteous and prompt. Very streamlined and truly Rocket Mortgage. Highly recommend and will do it again
Anthony DeGregorio Jr.
Anthony DeGregorio Jr.
551
Clay is professional, efficient and keeps his word.
Lori Tapparo
Lori Tapparo
551
Clay was very informative and contacted us every step of the way
Leonard Wong
Leonard Wong
551
Clay was very helpful with any questions. He was prompt in getting back to you when he was not at his desk. He is very knowledgeable and would recommend him to anyone looking for a mortgage. He made the whole process easy. Thank you
Robin Goldberg Schafler
Robin Goldberg Schafler
551
Clay was very professional and helped us with the paperwork and process of refinancing.
Cindy Cox
Cindy Cox
551
Clay was very helpful and informative during the loan application and process. I appreciated his promptness all correspondence and questions I had. I would definitely recommend Clay
Rate your experience with Clay
How many stars would you give Clay?
Please provide a rating.
Write Clay a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Clay may use my verified review on social media, in print, and in other contexts that will help Clay's business.