Courtney provided outstanding customer service with my refinance.
Belinda Calabrese-Connor
Belinda Calabrese-Connor
551
Courtney was outstanding, but not just with customer service. She is the reason we refinance two properties with Rocket Mortgage and left the current lender we were working with. The other lender was dishonest. Courtney represents the transparency and value and advantage to using Rocket Mortgage/Rocket Mortgafe for your purchase and/or refi!
Rhonda McDonald
Rhonda McDonald
551
Courtney is the definition of GREAT CUSTOMER SERVICE! In the crazy times of today where nothing seems normal and with new ways of working from home and using our electronics more than ever it was so having Courtney to navigate us through the re-fi of our home loan. The interest rates were phenomenal so the timing was right. With Courtney's knowledge and expertise she guided us through the ...Courtney is the definition of GREAT CUSTOMER SERVICE! In the crazy times of today where nothing seems normal and with new ways of working from home and using our electronics more than ever it was so having Courtney to navigate us through the re-fi of our home loan. The interest rates were phenomenal so the timing was right. With Courtney's knowledge and expertise she guided us through the process, did follow up, looked ahead for any issues that may slow the process down to keep it going and just all in all made this process GREAT! We no longer will dread a re-fi!! Thank you Rocket Mortgage for having outstanding, personable staff that get the job done with ease! Courtney, Thank you for making this a marvelous experience!!Read MoreRead Less
Arie Slot
Arie Slot
551
Courtney, along with all others that provided our refinance services was a pleasure to work with and avail ourselves to a rapid, simple process reducing our mortgage interest rate and gaining financially from the increase in equity. Thank you Courtney Allen.. Arie and Ruth Slot
Charlotte Gardea
Charlotte Gardea
551
Cortney called us to let us know we could refinance and save $. Very informative, great follow up and money in the bank!
Sherryl Vernon
Sherryl Vernon
551
Courtney was very helpful and efficient.
Keith Corzine
Keith Corzine
551
Courtney was a pleasure to work with during my refinance process. Very knowledgeable, answered all my questions. She made it a great experience !!
Donna McLafferty
Donna McLafferty
551
Courtney did a great job from the beginning to end of the process. She gave me the options and followed up.
Mark Riley
Mark Riley
551
Courtney was excellent. Easy to talk with, very knowledgeable and very affable. She made the process easy and was exceptionally responsive to questions. Always kept us updated. If there were 10 stars available she would have received all 10 without question. We were lucky to work with her and are very appreciative.
Beth Klemm
Beth Klemm
551
COURTNEY WAS SO FRIENDLY, HELPFUL & EFFICIENT. PERFECT COMBINATION!!!!!!
THANK YOU SO MUCH. I WAS ABLE TO GET A GREAT RATE & CUT 15 YEARS OFF MY MORTGAGE.
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