Courtney Chung

Phoenix, AZ

NMLS 1916072

Triple Crown Banker

Courtney's Reviews

James Foley
Courtney was very helpful through this process. She consistently followed up with me and was always pleasant with her conversation. Never made me feel like she didn’t like her job. Thanks Courtney.
Laxmi Khanal
She did good job overall the only problem I have with her is she take forever to reply my text and call.
Courtney Chung
Reply from Courtney Chung:

Dear Laxmi,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Laxmi,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Lisa Gandy
Courtney was extremely helpful and knowledgeable. She communicated consistently and was very patient and understanding when we had questions. Very professional!
Ben Okoro
Courtney was very knowlegeable, professional and fast in processing my refi application. She listened patiently to my concerns and had very clear answers to the questions I had.
Alan Silvidi
Courtney was wonderful! She was knowledgeable, professional, and was the main reason we completed the process -- she explained every step in detail, practically guessed what my questions would be before I had them, and showed us benefits that I had not even thought of.
Chris Swain
Very attentive and thoughtful
Gary Sikes
Courtney was easy to work with and very courteous. I recommend Courtney and Rocket Mortgage.
Diane Henderson
Courtney was very good at her job. She always answered every questions we had. She was very professional and courteous. We would do business with her anytime.
Oceria Denogean
Courtney was very responsive to my questions, very professional and quick with information. I appreciated working with her.
Michelle Mortimer
Courtney was very committed to me and what I needed with questions and answers. She was quick with getting the “ball rolling “ for my refinance. Very professional!