Crystal Bonaventura

Detroit, MI

NMLS 34080

Triple Crown Banker

Crystal's Reviews

Jayce Perysian
Crystal was easy to connect with and knowledgeable about the refinancing process. I have no prior experience with a refinance, but Crystal made everything clear from the start. Communication did fall off towards the end of the process, and I felt some of my inquiries were overlooked at the end as well.
Crystal Bonaventura
Reply from Crystal Bonaventura:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Ed Clark
Crystal was great. Always helpful, nice, knowledgeable and very quick to respond to any question which was extremely helpful to get through the process. She did a great job through the entire effort and is great to work with.
Lee Stanley
Crystal was excellent. she promptly answered any and all questions we had. there was no guesswork with her and she made the whole process stress free along with RM themselves . Thank you
Ronnie M
Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked for anything more. Crystal kept us updated on everything and was there when I had questions. I highly recommend her to anyone seeking someone of value to start your home purchase or refinance.

On the ...Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked for anything more. Crystal kept us updated on everything and was there when I had questions. I highly recommend her to anyone seeking someone of value to start your home purchase or refinance.

On the whole, I have been with this company from the beginning of my home purchase and I have had the best experience. They are all great to work with and they know their business. I highly recommend Rocket to anyone. Thanks Crystal and Rocket for seeing us through this process without any headaches and/or delays. Start to finish, it was 10/10.Read MoreRead Less
Robert Armstrong Jr
Made the whole process easy and stress-free, awesome communication and willing to take the time needed for questions. I highly recommend Crystal for your next mortgage or re-finance.
Kristen Sloan
Working with a Crystal was so easy! She’s very smart and explained everything to me step by step, super professional, and the closing went off quickly and easy. I’m very happy with the process!!! Highly recommend!
Kim Colquitt
Working with a Crystal was great! She’s professional, communicated well, and got this closing done with no issues. I’m very happy with the process!!!
Jeremy Bailey
She made it easy! Great communication, always on top of it!
Laura Wagner
Crystal was courteous, knowledgeable, and helpful. Everything went smoothly.
Stephen Markievitz
It was a pleasure. From start to finish everything was explained to me and very quick to respond with any questions I had.