Crystal Bonaventura

Detroit, MI

NMLS 34080

President's Club Banker

Crystal's Reviews

Timothy Schroeder
My first interaction with Crystal was via text on the Rocket Mortgage website. I knew almost immediately that I had found a real gem in Crystal. She was courteous, responsive, and very reassuring. The mortgage process was scary for me, and I was so relieved knowing I had Crystal and her team guiding me. She responded to all my questions right away, which really helped with my anxiety.

She also ...My first interaction with Crystal was via text on the Rocket Mortgage website. I knew almost immediately that I had found a real gem in Crystal. She was courteous, responsive, and very reassuring. The mortgage process was scary for me, and I was so relieved knowing I had Crystal and her team guiding me. She responded to all my questions right away, which really helped with my anxiety.

She also frequently would check on me to see how things were going. Even when other members of her team were working with me, I always knew I could reach out to her. I cannot give her a higher recommendation, 5 stars just is not enough.

Thank you again Crystal!!Read MoreRead Less
Keith Simon
Many thanks to Crystal, Justin & Shelagh for working tirelessly to help secure the mortgage that suits us the best. When others fell short, Crystal and her team worked hard to make it happen. You are the best!!! We are very happy with our mortgage. You've taken the stress out of our lives. We are very thankful.

5 stars aren't enough! You are the best!

Keith & Laurie Simon
Stuart Foster
Crystal is great. She responds quickly to questions, excellent communications from her regarding where we are in the loan process. She made this seem too easy. If she is your loan officer the process will be painless and quick.
Jim Pry
If u can choose anyone for ur mortgage experience
CRYSTAL B. Is the one u want.
ALWAYS AVAILABLE
ALWAYS CALLS BACK
EXCELLANT 👍👍
Danny Goldstein
Great to work with. Very responsive and knowledgeable.
Steve Zie
I appreciated all of your help so much!
Linda Argo
Crystal was conveniently available every time I had a question. If she could not answer what I needed to know, she immediately hooked me up with someone who too was always willing to help. It was the easiest loan process we have experienced.
Elaina Fraga-O'Malley
Crystal was very helpful during our refinancing process. She was polite, professional and provided answers in a clear and concise manner. When she was not able to answer a specific questions, Crystal connected us to another Rocket Mortgage representative who then answered our questions.
Robert Kiser
Absolutely excellent from start to finish. Communication was key for me and Crystal was spot on!
Gary Jenkins
Crystal quickly responded to all my questions, even when posed to her after hours and on weekends. She ably explained all the documents and demands, and was a good sport through it all.