Crystal is simply top notch. Speaking from someone who has done a few refi's in my day, she is fast, she is committed, she is efficient and easy to communicate with. Absolutely the REASON why I have enjoyed this experience for a change. I'm so thankful I was able to have her assistance throughout the entire process. No handoffs. She starts it and finishes it - quickly as you are ready! Thank you, ...Crystal is simply top notch. Speaking from someone who has done a few refi's in my day, she is fast, she is committed, she is efficient and easy to communicate with. Absolutely the REASON why I have enjoyed this experience for a change. I'm so thankful I was able to have her assistance throughout the entire process. No handoffs. She starts it and finishes it - quickly as you are ready! Thank you, Crystal!Read MoreRead Less
December Maurer
December Maurer
551
Crystal was great to work with! She was available pretty much all the time! She answered all our questions and made our home purchase final after trying for years with other banks and home buying programs! She really was great to work with!!
Tom Tribby
Tom Tribby
551
Crystal was very helpful she got the ball rolling and set up all aspects of my refi she took care of every detail, I am very pleased with her performance.
William Roberts
William Roberts
551
Very helpful and upbeat. Also very professional. Cant recommend enough! Great experience.
Donna Eddington
Donna Eddington
551
Very pleased with the whole experience with Rocket Mortgage. Crystal answered all of my questions or concerns timely, and everything was very smooth and easy!
Tom Lauber
Tom Lauber
551
I was shopping with a few lenders and Crystal was the only person that I worked with that always responded to me. She was able to adapt to changes as we went through the process and made it super easy from beginning to end.
Daniel Loureiro
Daniel Loureiro
551
Couldn’t have been more pleased working with Crystal! From the start, she explained the entire process and answered all my questions whether through email or phone she was available each time.
Alex Maurer
Alex Maurer
551
If there was an option for 10 stars, I would not hesitate to give them all to Crystal. She was/is absolutely amazing at what she does. She replies in a timely manner and is always clear about what she is saying. That is a gift when dealing with texting/emailing these days. I have dealt with about 6 different lenders over the past 2 years to get my house financed and no one ever came close to ...If there was an option for 10 stars, I would not hesitate to give them all to Crystal. She was/is absolutely amazing at what she does. She replies in a timely manner and is always clear about what she is saying. That is a gift when dealing with texting/emailing these days. I have dealt with about 6 different lenders over the past 2 years to get my house financed and no one ever came close to getting it done like Rocket Mortgage and Crystal did. I will be referring anyone and everyone to her in the future. Thanks again!Read MoreRead Less
Lisa Cipriano
Lisa Cipriano
551
Crystal is quick to respond, very knowledgeable, and was always happy help. She definitely helped us be completely comfortable with the whole experience.
Greg Carlson
Greg Carlson
551
From start to finsh, Crystal was very helpful with all aspects of this loan with Rocket Mortgage. I would highly recommend anyone going to Rocket Mortgage for their loan needs.
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