Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked for anything more. Crystal kept us updated on everything and was there when I had questions. I highly recommend her to anyone seeking someone of value to start your home purchase or refinance.
On the ...Crystal made this process stress free, and easy for us. She answered my call and immediately started the process. She is professional, knowledgeable, and easy to work with. We could not have asked for anything more. Crystal kept us updated on everything and was there when I had questions. I highly recommend her to anyone seeking someone of value to start your home purchase or refinance.
On the whole, I have been with this company from the beginning of my home purchase and I have had the best experience. They are all great to work with and they know their business. I highly recommend Rocket to anyone. Thanks Crystal and Rocket for seeing us through this process without any headaches and/or delays. Start to finish, it was 10/10.Read MoreRead Less
Trisch Aust
Trisch Aust
551
Crystal was not only knowledgeable and helpful, she was patient! I was slow to respond and I never felt pressuerd, just supported.
James Ciaramitaro
James Ciaramitaro
551
Crystal was so smart- so friendly- I would recommend using her for your mortgage needs. Anytime I had a question or concern she had the answer. Also when I did need something and sent her a message she immediately got back with me. She was truly the best part of my refinance.
Ken Melcher
Ken Melcher
551
Crystal was great to work with and I’m very happy with my refinance through Rocket Mortgage!
Mandy Cockshutt
Mandy Cockshutt
551
Crystal was excellent helpful and very p
Joan Miller
Joan Miller
551
I thought she was very good at what we needed and answered every question we had with a honest answer and is still there to help if we need it.
Timothy Schroeder
Timothy Schroeder
551
My first interaction with Crystal was via text on the Rocket Mortgage website. I knew almost immediately that I had found a real gem in Crystal. She was courteous, responsive, and very reassuring. The mortgage process was scary for me, and I was so relieved knowing I had Crystal and her team guiding me. She responded to all my questions right away, which really helped with my anxiety.
She also ...My first interaction with Crystal was via text on the Rocket Mortgage website. I knew almost immediately that I had found a real gem in Crystal. She was courteous, responsive, and very reassuring. The mortgage process was scary for me, and I was so relieved knowing I had Crystal and her team guiding me. She responded to all my questions right away, which really helped with my anxiety.
She also frequently would check on me to see how things were going. Even when other members of her team were working with me, I always knew I could reach out to her. I cannot give her a higher recommendation, 5 stars just is not enough.
Many thanks to Crystal, Justin & Shelagh for working tirelessly to help secure the mortgage that suits us the best. When others fell short, Crystal and her team worked hard to make it happen. You are the best!!! We are very happy with our mortgage. You've taken the stress out of our lives. We are very thankful.
5 stars aren't enough! You are the best!
Keith & Laurie Simon
Stuart Foster
Stuart Foster
551
Crystal is great. She responds quickly to questions, excellent communications from her regarding where we are in the loan process. She made this seem too easy. If she is your loan officer the process will be painless and quick.
Jim Pry
Jim Pry
551
If u can choose anyone for ur mortgage experience CRYSTAL B. Is the one u want. ALWAYS AVAILABLE ALWAYS CALLS BACK EXCELLANT 👍👍
Danny Goldstein
Danny Goldstein
551
Great to work with. Very responsive and knowledgeable.
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