Cutter Tews

Detroit, MI

NMLS 1220574

Triple Crown Banker

Cutter's Reviews

Joe Wittling
Cutter was very professional and helped make the process very effective for his company and his customer, me. The entire team with Cutter at the head produced outstanding results
Christopher Pawlowski
Very professional and also helpful for those who are not computer savvy!!
Kathy Lee
Cutter was Very professional, knowledgeable and helpful through the entire process!
We were in greta hands!
Denise Kleiner
Cutter is very helpful, as well as patient. He is knowledgeable and wonderful to work with from start to finish.
Juanita Perry
Me.Cutter was very helpful and he made everything easy for me to understand.Mr. Cutter helped me from the beginning of my refinance all the way to the end(approval). Very nice and has lots of patience hopefully you have more like him at Rocket Mortgage. He was GREAT! I believe he’s an honest hardworking guy. Thank you Mr. Cutter
Riley Nelson
Cutter was excellent in his work with us. He was available to answer questions at any time and I had a lot of questions. I would and have recommended him to several people.
Jasmin Guerra
Cutter was great. The whole process was quick and easy. I would definitely recommend him to others.
Rob Stevenson
Cutter was Awesome ....... .......
Tracy Russell
Cutter made the process painless and easy. I have had nightmare experiences with processing a mortgage. I would use Cutter again anytime and recommend him to others.
Tom Asiala
Very unimpressed with the level of urgency and lack of imitative. I have a long story as to how Rocket Mortgage failed on customer service; However, due to lack of space I will keep it short. I was told I was the easiest client and 55 days later I still have not closed my loan in part due to cutters lack of urgency and initiative to get things done without being asked to.
Cutter Tews
Reply from Cutter Tews:

Dear Tom,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you...Dear Tom,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less