Everything you would expect from your mortgage office and more. This coming from a retired mortgage loan office in NY.
Nancy Caselberry
Nancy Caselberry
541
He was helpful and easy to work with.
Wayne Wellington
Wayne Wellington
551
I appreciate Dan's professionalism, patience, and guidance. He returns calls promptly and does all that he can to make the process easier. Thank you Dan
Joe McClellan
Joe McClellan
551
It was very easy to get to the closing
Suprenor Antoine
Suprenor Antoine
551
My name is Suprenor Antoine, Sr. I recently refinanced my house with Rocket Mortgage. That was one of the best move I've ever done since 1997 when I bought my first home in Wyoming, MI. I have seen Rocket Mortgage's advertising online, on TV daily. I thought that was a game, but last October, I had my mortgage with Neiborhood mortgage, which cost me arm and leg. My wife told me: "try Rocket ...My name is Suprenor Antoine, Sr. I recently refinanced my house with Rocket Mortgage. That was one of the best move I've ever done since 1997 when I bought my first home in Wyoming, MI. I have seen Rocket Mortgage's advertising online, on TV daily. I thought that was a game, but last October, I had my mortgage with Neiborhood mortgage, which cost me arm and leg. My wife told me: "try Rocket Mortgage". Wow!! I sent few info online to Rocket Mortgage. The same day, Dan O. Ponegalex called me and told everything that I needed to do my refinance. In less than a month and a half, we were ready for closing. Dan is one of the most honest, gentle, trustworthy and reliable person I have met in lifetime when it comes to the question of money. He puts my interest first and his customer service is supportive. Thank alot Dan. In fact, two weeks after my closing, I have referred my brother Bruno Antoine who lives at 34734 36th PL Federal Way, WA 98023. The closing will be done this month. Rocket Mortgage with Dan O. Ponegalex is all homeowners need to live with hassle and to stay away from Fannie, Neighborhood mortgage etc. Thank Dan!!!!!Read MoreRead Less
Bev Chase
Bev Chase
551
Exceptional. Every detail, every request, all concerns were discussed and explained, but most important Dan listened to us. He heard our reasons for our refinance, reviewed our options and proceeded to facilitate our chosen plan flawlessly. This was the best experience we have ever had in our financial lives. Well done Dan and greatly appreciated. Thanks B & K C
Paul Walker
Paul Walker
551
Very professional and helpful.
Frank Lynch
Frank Lynch
551
Excellent communication!! Very informative!! No questions not answered!!! No problems at all!!
Karan Taylor
Karan Taylor
551
Dan was friendly and had a great deal of knowledge about the loan. I called him several times and he never hesitated answering my many questions.
Sharon Gresham
Sharon Gresham
551
Dan, I would like to take this opportunity to thank you and your staff for the excellent work shown during the process of the refinancing of my mortgage. Your knowledge & expertise was demonstrated throughout this process. I was very comfortable with working with you and your team. I have & will continue to note your work habits to my friends & family. Thanks for ensuring my best interest.
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