Dana was really attentive through the whole refinance process. The process was lengthy however she kept us updated the entire time, was over the top friendly , helpful and professional
Robert Jennison
Robert Jennison
551
She was very professional and sounded like she knew what she is talking about. I look forward to working with her.
Mario Aguilar
Mario Aguilar
551
excellent customer service and people skills, extremley nice always responds to customer needs quickly and very resourcefull
Becky Wimpee
Becky Wimpee
551
Dana was extremely nice & helpful. She answered any questions I had quickly & always took the time to explain everything I needed
Sue Mierzejewski
Sue Mierzejewski
551
Dana was always willing to answer any questions we had and returned our call within 12-24 hours.
Maleah Collins
Maleah Collins
551
Dana was great to work with! We have purchased several house and done several refinances. This was definitely the easiest one by far!
Roxane Shepard
Roxane Shepard
551
very clear communication of the entire process.
Pantelis Vassilakis
Pantelis Vassilakis
551
Dana was very personable and friendly, knew the available mortgage products inside-out, and made sure she communicated clearly all details and explained all fine print. This was out 8th mortgage/refinance process over 17 years and was by far our best! Dana always responded within the same day to all our questions and guided us throughout our refinance process. Rocket Mortgage has been a pleasant ...Dana was very personable and friendly, knew the available mortgage products inside-out, and made sure she communicated clearly all details and explained all fine print. This was out 8th mortgage/refinance process over 17 years and was by far our best! Dana always responded within the same day to all our questions and guided us throughout our refinance process. Rocket Mortgage has been a pleasant surprise and Dana was a key contributor to our highly positive experience. Thank you Dana!! PS Great phone voice and vibe, too!Read MoreRead Less
Bruce Noah
Bruce Noah
551
She did a great job of getting the application process started and walking me through the to do list on my log in.
Kimberly Bethell
Kimberly Bethell
551
Customer service means a lot to me when dealing with a company and I was so very pleased with the great service I recurved while working with Dana Mason. It was a true pleasure.
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