Darren Goldsmith at Rocket Mortgage made refinancing my home one of the best decision I had made in years. I had a high mortgage payment and was afraid that I might lose my home. Darren gave me all the numbers up front and was able to bring my payments down by a few hundred dollars. I had an interest rate of almost 9% and he was able to give me a rate of 3.5. I never had to take off from work ... Darren Goldsmith at Rocket Mortgage made refinancing my home one of the best decision I had made in years. I had a high mortgage payment and was afraid that I might lose my home. Darren gave me all the numbers up front and was able to bring my payments down by a few hundred dollars. I had an interest rate of almost 9% and he was able to give me a rate of 3.5. I never had to take off from work because all of this was communicated through the My Rocket Mortgage online account that you set up at the beginning where you check for documents that are needed to be uploaded and questions and answers that you may have. You are kept in the loop throughout the whole process, wether online or by telephone, questions were always answered in a timely manner. I appreciated the honest and great professional communication that Darren and the whole refinance team had displayed to ease any fears I may have had during my midnight anxieties, Someone always had an answer. We closed on the date promised. I thank you, for making this an smooth and fast money saving experience. Read MoreRead Less
Raymond Runyan
Raymond Runyan
551
As a real estate broker I am familiar with how the home refinance process can become a daunting experience for many current home owners. So, when I decided to refinance my own home I expected delays, broken promises, excuses, and unexpected surprises. Well, the only surprise I received during the entire process was how quick, smooth and professional my refi went. Darren made this an experience ...As a real estate broker I am familiar with how the home refinance process can become a daunting experience for many current home owners. So, when I decided to refinance my own home I expected delays, broken promises, excuses, and unexpected surprises. Well, the only surprise I received during the entire process was how quick, smooth and professional my refi went. Darren made this an experience that was definitely exceeded my initial expectations. I was surprised at the way he and his support staff communicated with me during the refi and am impressed by Rocket Mortgage's online system. The closing was equally impressive and their presentation package was top-notch. One last note ...... the rate. Obviously I spoke with several other loan brokers/bankers. Not one of them was able to beat Rocket Mortgage's rate. In fact, a couple actually told me I had a great program and rate from Rocket Mortgage. Will I recommend Darren and Rocket Mortgage to my clients? Absolutely?Read MoreRead Less
Joyce Johnson
Joyce Johnson
551
Darren was incredibly helpful and attentive during the entire refinance process. From his first returned phone call through to closing on the loan, he was professional, courteous and knowledgeable. He, in concert with the loan reviewer, made the entire Rocket Mortgage experience an easy and very speedy transaction. I would definitely recommend Rocket Mortgage in the future because of the ...Darren was incredibly helpful and attentive during the entire refinance process. From his first returned phone call through to closing on the loan, he was professional, courteous and knowledgeable. He, in concert with the loan reviewer, made the entire Rocket Mortgage experience an easy and very speedy transaction. I would definitely recommend Rocket Mortgage in the future because of the superior service Darren provided. Thanks!!Read MoreRead Less
Mark Porcelli
Mark Porcelli
551
just like the commercial says....quick easy and efficient.....whole process 32 days to close....very satisfied and excellent customer service...thanks to everyone at Rocket Mortgage
Lawrence Woodward
Lawrence Woodward
551
Darren was there to help my loan thru without any problems and to answer questions that thought were silly but answered in a way to make me feel good about asking them- thank-you Darren
Steven Wood
Steven Wood
551
Darren was was very knowledgeable and polite. He was able to answer all of my questions to my satisfaction. Eventhough he is much younger than myself I enjoyed talking to him.
Yvonne Iyunade
Yvonne Iyunade
551
Thanks to Darren and Rocket Mortgage, I was able to refinance my home. Because of Darren's eagerness to find a financing program that would work best for me and practically holding my hand, I was able to make it through the intimidating process of refinancing my home. He was very knowledgeable and patient with me. I appreciate all his help.
Laurie Lanko
Laurie Lanko
541
Experience with completely without hassle y'all did great
Sandra Morgan Hauck
Sandra Morgan Hauck
551
I think he is very good every time I was not sure who to talk to he helped me. Sometimes my calls were not directed to the right person and with Darren's help everything was good.
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