David was a great mortgage loan officer. He explained the process and told me the documents that I needed to get started. The process was straight forward and I uploaded the documents tomy personalized site within a few hours. I was able to get a great rate and I started the loan process within hours of speaking with him. Since then, I've referred 2 people to him. Both were able to close in ...David was a great mortgage loan officer. He explained the process and told me the documents that I needed to get started. The process was straight forward and I uploaded the documents tomy personalized site within a few hours. I was able to get a great rate and I started the loan process within hours of speaking with him. Since then, I've referred 2 people to him. Both were able to close in under 30 days.Read MoreRead Less
Ginny Zanardelli
Ginny Zanardelli
551
David Shaft was great. He explained everything in detail in answer to my questions.
I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC.
David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me ...David Shaft was great. He explained everything in detail in answer to my questions.
I previously had a negative experience with another lender who dropped the ball completely. I ended up with a 120 day close because of his lack of interest in closing the HELOC.
David always returned my calls or emails when I asked if there was anything else I needed to do to facilitate my re-fi. He kept me informed.
He was great. His estimate at the beginning of our conversation was 100% accurate.
David was great at explaining the whole process, and helping us complete the on line process, especially when we had some apparent software glitches...which might have been user glitches? He told us what apps we needed, and kept us updated via email throughout the process. Any time I called and left a message, or emailed a question, I received a prompt response. Easy to work with.
Vince Macrino
Vince Macrino
551
David was incredible. After having a horrible experience with the closing team, it was David’s professionalism and attitude that kept me as a customer. If it were not for David, you would have lost me as a customer. He is a tremendous asset to your company.
Kathy Niederhauser
Kathy Niederhauser
551
David was AWESOME! He walked us through each step of the refinancing process and made the whole thing seamless for us. He was patient, kind and helpful! He always got back to us in a timely manner, too. Thank you again, David!
Jack Harned
Jack Harned
551
David was pleasant to work with, and totally and professionally responsive to our needs and concerns.
Donna McCarty
Donna McCarty
551
David was very patient, professional, easy to understand, answered all my questions, and made the whole experience painless!
Tom Clendening
Tom Clendening
551
David is not only easy to work with, but very professional and attentive to the client
Cathy Clark
Cathy Clark
551
David did an excellent job walking me through every step of the loan process. It was quick and easy. He was readily available when I had questions. I highly recommend Rocket Mortgage and David Shaft.
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