DeAnna Smith

Detroit, MI

NMLS 902587

Triple Crown Banker

DeAnna's Reviews

Jason McKee
DeAnna was very easy to work with and made our refinance process relatively painless. She answered every question and was completely transparent throughout the process.
Bogna Pletniewski
Very helpful great knowledge absolute delight to work with we are very happ with whole pr
Dana Cuellar
DeAnna was nothing short of amazing. I had never been through a refinance process, and she patiently explained everything to me--multiple times--and I never once got the feeling she would ever tire of doing so. Genuinely kind, an actual human being in the midst of a corporate, financial realm such as this, DeAnna made the experience downright enjoyable. We weathered the Covid winter together, the ...DeAnna was nothing short of amazing. I had never been through a refinance process, and she patiently explained everything to me--multiple times--and I never once got the feeling she would ever tire of doing so. Genuinely kind, an actual human being in the midst of a corporate, financial realm such as this, DeAnna made the experience downright enjoyable. We weathered the Covid winter together, the election mayhem and myriad political upheavals, and DeAnna always presented herself in a professional yet humane manner. It is because of her I stuck with the process--and she stuck with me after the first round "timed out." If you're considering working with her, you'll be glad you did.Read MoreRead Less
Mark Kontny
DeAnna was my first contact with Rocket Mortgage. It was a very positive experience. She laid out all my options in securing a refinance on my home. She answered all my questions and concerns exceptionally well. Anyone attempting to secure a home loan I would highly recommend working with her.
Richard Robert-Santiago
She was very helpful through the loan process. I did not have much to talk about, as my case was a unique one where a Mortgage Subrogation was needed.
Tamara Van Lenten
DeAnna did everything in her power to get our loan to close. She hung in through every delay and additional requirement and she is the SOLE REASON we hung in there. Kudos to DeAnna - she was our salvation in this process.
Joan Liptak
DeAnna was great to work with on our recent refi. She supplied all the needed information up front. At no point did I feel I confused or mislead.
She was concise and personable. I would definitely recommend working with her.
John Thurston
DeAnna was accessible and quickly responded to our questions. The Rocket Mortgage folks sometimes didn't read communications and made mistakes. DeAnna was quick to get these issues straightened out. Overall, she was a pleasure to work with and we felt like we had a friend supporting us.
Ron Pemberton Sr.
Professional, patient, knowledgeable, customer service oriented as well as a nice, mannerly individual. Deanna is a big reason why we have used Rocket Mortgage’s services for a third time.
Don Donlon
Good service, she answered all our questions in a timely manner.