DeAnna Smith

Detroit, MI

NMLS 902587

Triple Crown Banker

DeAnna's Reviews

Carola Dryden
DeAnna worked with me to get a refi. Through no fault of hers it did not come to fruition. However, DeAnna spent a lot time, effort and communication trying to help me in anyway she that she could. She is honest, upfront and I would highly recommend her to anyone. She is a real asset to Rocket Mortgage.
Good job DeAnna.
Howard Dansby
Rocket Mortgage and DeAnna gave me the best Customer service I've ever experienced. The hardest thing was getting a login for my wife but DeAnna was sooo patient and helpful in getting us through that. Then just keeping us informed through the whole process; letting us know what was going to happen next. She made herself available after hours even late at night. Amazing! Then at closing, she ...Rocket Mortgage and DeAnna gave me the best Customer service I've ever experienced. The hardest thing was getting a login for my wife but DeAnna was sooo patient and helpful in getting us through that. Then just keeping us informed through the whole process; letting us know what was going to happen next. She made herself available after hours even late at night. Amazing! Then at closing, she passed us off to the next team. I would recommend DeAnna for anyone.Read MoreRead Less
Pamela Gray
DeAnna is my hero! She made a loathsome process manageable and even enjoyable. Even after she finished her job with her part; she continually checked in to see how the process was going. If I had known the refi process was this easy, I would have tried sooner. She ranks in the top 1% of bankers I have worked with and would do this all over again if she was my initial contact.
Clara Canals-Walton
Very personal and helpful. Always kept me up to date.
Elva Stillwell
She was very friendly, fast and professional
Bubba Aldridge
She was such good help, making me feel comfortable from the start. I was first just going to find out information about getting the loan. She made it so easy, that I was applying and getting the loan a few days later! If you have any doubts about anything to do with the loan, contact her. She will make things simple and easy.
Steve Northey
DeAnna was a pleasure to work with. She is very knowledgeable, fast and efficient. I would not only work with her again, I would recommend DeAnna to my friends and family.
Janet Holly
She was very patient with me to gather all the information I needed to complete my refinancing.
Leng Lai
There are many reasons why my recent refinance was done with Rocket Mortgage. Most of them have to do with DeAnna Tonak. She is committed to great customer service, very responsive, and willing to listen. The next time I need a home loan/refi, I will be contacting DeAnna again. I have already recommended her to friends and family.
Tericia Rasmussen
Could not have asked for a more efficient, professional, and easy person to work with. DeAnna kept me up to date on the progress of the loan and explained everything.
She is the best to deal with. I would definitely recommend her to family and friends.
Tericia Rasmussen