Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

Clarissa Miyamoto
Thanks Dena for your professionalism and perseverance in helping us. Also, you have an awesome personality which reflects your dedication to your
company.
Heidi Beatty
Dena was extremely helpful and called us back multiple times to walk through all the documents and plans for the loan.
Noel Torres Villafañe
I have actually dealt with Dena's Company in the past and chose a competitor because of a Customer Service issue. Dena was AMAZING! A woman of integrity and her word. EVERYTHING she stated she would do, she did and when she promised. Financially, her knowledge enabled me to obtain the lowest APR I have ever had in my lifetime and I am not a young man. I would recommend her without reservation...I have actually dealt with Dena's Company in the past and chose a competitor because of a Customer Service issue. Dena was AMAZING! A woman of integrity and her word. EVERYTHING she stated she would do, she did and when she promised. Financially, her knowledge enabled me to obtain the lowest APR I have ever had in my lifetime and I am not a young man. I would recommend her without reservation and will seek her services in the future should I require them.Read MoreRead Less
Lynn Meyer
Dena did a great job of answering my questions. I feel her service was excellent as she provided answers and options that are best for my financing scenario. She considered my interests and provided ways to save me money. Who doesn’t like extra money!
Philip Coulson
My wife Ellen and myself enjoyed working with Dena. She is a very excellent loan officer who on many occasions "walked" us through the processes required with initiating and structuring a home mortgage.
Dena is a great asset to Rocket Mortgage. Thanks Dena.
Joe Thomas
Energetic, Friendly, Professional, Great Listener, Follows through with commitments.
Ruth Lander
Dena was quick, accurate, thorough and professional. She made refinancing our mortgage to a lower rate a pleasure. Rocket Mortgage/Rocket Mortgage as a whole was amazing - it would be hard to ever look at another mortgage company if the need arises.....they are miles above the rest in every way!
Bob Moungey
Dena is a well informed professional. Very pleasant and qualified.
Answers all questions and provides direction as needed. Highly recommend and my five star rating of her overall reflects my comfort level and experience.
Bw Jower
Very patient, friendly, and knowledgeable. Great customer service and thorough. She walked me through the process which made this experience nice.
Samantha Parkinson
Great to work with on refinance. She is professional, efficient and gets through the process quickly but make sure you understand everything. Appreciated her patience attention to details.