Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

Michael Harvey
Dena is fantastic! I’m not real good with electronics and she made the whole process a breeze. I can’t wait to continue the process with her.
Cheryl Searcy
My experience with Dena went very well, she is very knowledgeable, and walked me through the refinancing process speedily and accurately. She was very communicative, and kept me informed throughout the whole loan process. It was also special that I experienced a personal touch, when she sent me a get well card for my kitty that was sick, that was so thoughtful of her!
Manny Jenkins
Dena is an exemplary person and typified the highest standards of customer service. I cannot distill into words how professional yet warm she was in handling my loan process. I would recommend Rocket Mortgage and Dena specifically to friends considering future real estate purchases and refinancing.
Joann Gallagher Temple
Dena was extremely helpful, polite, and responded quickly. When she said she would call at a specific time, your phone would ring at the exact moment she promised. She followed through very fast with answers, paperwork, emails, etc. I strongly recommend Dena as an excellent person and loan officer.
Arturo Del Rio
Dena is enthusiastic. she really wanted to know my needs and wants, fast and reliable.
Marilyn Egli
Very helpful and knowledgeable about loans. Very friendly and helped us out tremendously with our loan. High recommend her!!!
Tanner Berg
Great to work with everything went fast and easy
Mary Stevens
Dena was very very helpful and considerate when speaking to me. She checked out my situation and found that it would not be advantageous for us to go for another mortgage. She was informative and supportive without being pushy. I very much appreciate it when people who are trying to sell something are honest and do not push a product unnecessarily. Well done, Dena!
Erin Weck
Dena did a fantastic job of making the process very simple, and patiently listened too and answered all of my questions. Couldn't be happier with the experience.
Shapell Randolph
She was amazing. She was very helpful, enthusiastic and went over everything with great detail. She looked at cost benefit analysis and only looked at products that would be most beneficial.