Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

David Brunson
Dena was very quick and thorough. She definitely showed her experience in handling these types of transactions.
Jackie Bonner
Dena was wonderful to work with. She walked me through everything and answered all of my questions.
She called periodically to see how things were going and to be sure I understood all the phases of the loan process. She also called on closing day to be sure things went as expected. I could not have asked for a better person to see me through my refinance.
Reed Kotake
Dena is amazing! Everything went so smoothly and she really went the extra mile to make the process easy to understand and painless. I highly recommend working with Dena and her team if you want great service and an easy to understand refinance process. Five Stars!
Stuart Thompson
Dena was an absolute joy to work with, fun & professional! Thank you Dena!
Nancy Bulatow
DENA has done a wonderful job ! I'm 70 yrs old & nervous wreck !! LOL Dena made my Day made me feel so at ease like my best Friend !!! she really goes above & beyond !! a true expert at her trade !! TY so much Dena Merry Christmas Nancy & Alex Bulatow !!!!!
Lynda Joyce
Just a quick hello and thank you to Rocket Mortgage and especially Miss Dena, I would not have continued on with the loan process if it had not been for Dena. Being 77 years old and not computer savy I explained that I didn't feel I could do the process properly.....Dena literally spent hours helping me to understand that it would be to my benefit....she was right and I couldn't be happier...5 ...Just a quick hello and thank you to Rocket Mortgage and especially Miss Dena, I would not have continued on with the loan process if it had not been for Dena. Being 77 years old and not computer savy I explained that I didn't feel I could do the process properly.....Dena literally spent hours helping me to understand that it would be to my benefit....she was right and I couldn't be happier...5 stars not enough for this lady...Read MoreRead Less
Suzanne Hillhouse
Dena was truly awesome through the whole process. She made it very easy and was so knowledgeable. She made me feel very comfortable!
Mike Weeks
Dena was greto work with. She stuck with me when I had issues and got me through them with ease! I knew I could always call her when needed.
Howard Squeaky Thomas
Dena worked fast and efficient to get us all the info and paper work that we needed and got us pointed in the right direction.
Osborne Bethea
Dena responded to my re-fi inquiry immediately. She was very professional and personable. She took all the time I needed to explain what she was attempting to do. Should I have future mortgage loan needs, I will contact her for assistance.