Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

Lea Arceneaux
What a sweetheart, a refi was not in our best interest and she let us know in a professional manner!
Kendra Hank
you were very friendly and helpful, thanks
Kurt Wohlfarth
Dena walked us through the process in a very short amount of time. She answered all my questions, didn't complain when I wanted to turn the numbers into something I could understand. She did all this on a Sunday morning. She is also a delightful person!
Deborah Hazzard-Bowers
Dena was extremely helpful and professional. She did her best to provide me with options for consideration that would accomplish several specific goals that I had. I would highly recommend her service to anyone.
Gregg Wise
Dena has been a "10" on your scale of 1-5 regarding our experience in re-financing our home loan. She has been patient and thorough in explaining the process and walking us through each step. She was able to lock in a great interest rate. I have already referred a friend to Dena & Rocket Mortgage's and will not hesitate to continue to do so.
Francine Smith
Dena has been amazing to work with! Not only did she walk through all the documents, but she helped me go through everything in Rocket Mortgage from my iPhone while I was enjoying a wine festival! Dena is a true professional, patient, intelligent, customer service oriented, and very personable....she even remembered my birthday and sent me a birthday card! She made me feel special and provided ...Dena has been amazing to work with! Not only did she walk through all the documents, but she helped me go through everything in Rocket Mortgage from my iPhone while I was enjoying a wine festival! Dena is a true professional, patient, intelligent, customer service oriented, and very personable....she even remembered my birthday and sent me a birthday card! She made me feel special and provided extra effort to make me feel at ease in this stressful process. I will recommend Dena to anyone seeking a mortgage loan. Read MoreRead Less
Terry Marsh
Dena made it a pleasure to explore the possibility of refinancing. Her expertise and professionalism made the process quick and easy. Her patience and kindness exceeded our expectations. She even helped us become more tech savvy. I would recommend her to anyone seeking to get a loan. She was a joy to work with.
Ronald Birchard
Very prompt and professional.
Stephen Wiencko
Dena was very helpful going over options for refinancing, I plan on working with her to refinance my home.
Baker Urdan
Dena was unusually efficient, trying her best to accommodate our needs. If you are looking for a good deal, call Dena.