Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

Clifford Gray
As a rep for Rocket: Excellent, kept the process moving while making the client think he was in charge, and has a thorough knowledge of the process. Likeable.
As a salesperson: Excellent. Well training in presumptive selling. Enjoyed her.
Gerard Bessette
Her product knowledge explains her Triple Crown status with Rocket Mortgage. People skills, patience with a senior Vet like myself.
Krystin Richmond
Refinancing with Dena was so smooth and easy. She is super knowledgeable and gave me some helpful tips on how to make my money work for me. I’m so grateful to have gotten the opportunity to work with her!
Ines Valdes
Dena is absolutely amazing. She explained everything in detail, gave advice, made me feel at ease, streamlined the refinance process exceptionally and possesses very strong work ethics. She replies in a times manner and is true to her word with follow up. I am so blessed that I had an opportunity to meet her.
She was extremely helpful and I thank God that she was assigned to me.
Talmadge Cobb
Ms Dena, was very nice and professional, nothing but helpful information and kindness. I had a great experience.
Peter Blenner
She was nothing but nice, professional, and accommodating. Highly recommend her. She’s Lovely.
Sherry Matthews
dena was a great asset to me in my efforts to obtain a loan--she was very patient, thoughtful, knowledgeable, and considerate--she was very giving of her time, quite friendly and personable--she made the whole process smooth and simple, explaining every step as we went through it--rocket mortgage is lucky to have such a person working for them--i would definately reccommend her to anyone intrested...dena was a great asset to me in my efforts to obtain a loan--she was very patient, thoughtful, knowledgeable, and considerate--she was very giving of her time, quite friendly and personable--she made the whole process smooth and simple, explaining every step as we went through it--rocket mortgage is lucky to have such a person working for them--i would definately reccommend her to anyone intrested the pbtaining a loanRead MoreRead Less
Pat Cremeans
I was looking for information on refinancing my home and you (Dena) went way over any expectations that I had thought the process would be like. Not only did you check different ways to refi me, but you also got a lower rate than expected. I love that you are personable and very easy to communicate with. Thank you for all that you have done. If I ever meet someone that is looking to refi their ...I was looking for information on refinancing my home and you (Dena) went way over any expectations that I had thought the process would be like. Not only did you check different ways to refi me, but you also got a lower rate than expected. I love that you are personable and very easy to communicate with. Thank you for all that you have done. If I ever meet someone that is looking to refi their home, I will definitely point them in your direction.Read MoreRead Less
Dave Ballentine
Dena has been extremely helpful and thoughtful. Thank you!
Stephen Kessinger Sr.
Dena was very knowledgeable and gave me great advice on my refinance.