Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

kenneth sands
Excellent, thourough, helpful. Truly works to try and accomplish things in your best interest. Very knowledgable. Great experience.
Ray Campbell
Professional, patient and helpful.
Lonnie Peerenboom
Dena was very helpful. She looked at a possible option for my mortgage and we decided it was best to stay with the plan I have.
Adam Wigstadt
Dena was very helpful in answering our concerns and questions. She never pushed us into a direction that didn't make financial sense. She made the transition very seamless. I would recommend her to others for their refinancing needs.
Marcia Lucero
Dena has been fantastic. I had so many questions and was really concerned how long this would take, how much it would cost, and how to do it. She literally held my hand the whole way through. She is fabulous.
Robert Searcy
We would like to give Dena 5 stars. Dena was great with both of us and understood at our age she needed to go some what slower.
Michael Harvey
Dena is fantastic! I’m not real good with electronics and she made the whole process a breeze. I can’t wait to continue the process with her.
Cheryl Searcy
My experience with Dena went very well, she is very knowledgeable, and walked me through the refinancing process speedily and accurately. She was very communicative, and kept me informed throughout the whole loan process. It was also special that I experienced a personal touch, when she sent me a get well card for my kitty that was sick, that was so thoughtful of her!
Manny Jenkins
Dena is an exemplary person and typified the highest standards of customer service. I cannot distill into words how professional yet warm she was in handling my loan process. I would recommend Rocket Mortgage and Dena specifically to friends considering future real estate purchases and refinancing.
Joann Gallagher Temple
Dena was extremely helpful, polite, and responded quickly. When she said she would call at a specific time, your phone would ring at the exact moment she promised. She followed through very fast with answers, paperwork, emails, etc. I strongly recommend Dena as an excellent person and loan officer.
Arturo Del Rio
Dena is enthusiastic. she really wanted to know my needs and wants, fast and reliable.