Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

kenneth sands
Excellent, thourough, helpful. Truly works to try and accomplish things in your best interest. Very knowledgable. Great experience.
Debbie Mercuri
Dena is a remarkable young lady with so much patience only to be followed by a tremendous amount of knowledge and kindness. I could not have asked for a more professional guide. Kudos to you and your organization for having the smarts to have this young lady on board!
Brandon Sailer
She was great, when something went astray with my loan she was quick to respond and make sure we were still on track.
Mark Zuniga
Great customer service. Answers and explains any question you have about the process of your loan.
Sammie Hurley
Dena was so helpful in getting us qualified for a refi. She was professional and caring. It made the process so much easier. I would recommend her to anyone that is looking for a new loan or s refi. She is great. Thanks Dena
DonnaLouise Meade
Dena was very helpful and thorough and I appreciate the way she took the time out of her evening to help us through the process. I would recommend her to anyone who is looking to refinance or purchase for the first time. She is certainly a valuable employee to the Rocket Mortgage family :) Mrs. Donna L. Meade
Sean Torgerson
Nice the process was reasonably fast with electronic signature through the initial process.
Shila Alcala
I spoke with Dena this evening and she made the refinancing process efficient while being an enjoyable person to work with through the process. She was patient while I gathered documents and walked me through the entire process from start to finish. I would definitely recommend her if you're considering refinancing.
Glenn Paulsen
Dena was wonderful! Helped us understand our options. Pleasant & relaxing helper. Knowledgeable. She made the process easy.
JoeandDawn Sutherland
Very helpful, explained every step of the process clearly and followed up with answers to any questions I had. I would recommend her to other!
Dave Dunn
It was great working with you Dena I've been trying to do this for several years and been on able to get it done thank you for your experience and help