Dena Ivancic-Jones

Cleveland, OH

NMLS 1578507

Triple Crown Banker

Dena's Reviews

kenneth sands
Excellent, thourough, helpful. Truly works to try and accomplish things in your best interest. Very knowledgable. Great experience.
Francine Smith
Dena has been amazing to work with! Not only did she walk through all the documents, but she helped me go through everything in Rocket Mortgage from my iPhone while I was enjoying a wine festival! Dena is a true professional, patient, intelligent, customer service oriented, and very personable....she even remembered my birthday and sent me a birthday card! She made me feel special and provided ...Dena has been amazing to work with! Not only did she walk through all the documents, but she helped me go through everything in Rocket Mortgage from my iPhone while I was enjoying a wine festival! Dena is a true professional, patient, intelligent, customer service oriented, and very personable....she even remembered my birthday and sent me a birthday card! She made me feel special and provided extra effort to make me feel at ease in this stressful process. I will recommend Dena to anyone seeking a mortgage loan. Read MoreRead Less
Terry Marsh
Dena made it a pleasure to explore the possibility of refinancing. Her expertise and professionalism made the process quick and easy. Her patience and kindness exceeded our expectations. She even helped us become more tech savvy. I would recommend her to anyone seeking to get a loan. She was a joy to work with.
Ronald Birchard
Very prompt and professional.
Stephen Wiencko
Dena was very helpful going over options for refinancing, I plan on working with her to refinance my home.
Baker Urdan
Dena was unusually efficient, trying her best to accommodate our needs. If you are looking for a good deal, call Dena.
Bryan Groves
She was very helpful and knowledgeable. If she didn't know something she quickly found out. One tiny thing for my southern ears would be to talk a little slower :)
Kathy Smith
She was very very helpful to me. Very pleasant person to work with her. I would give her a ten if avilable.
Valarie Brittian
She is great at her job and I would definitely recommend her.
Sarah Boykin
Dena has been excellent to work with so far! The process has been quick, efficient and simple. Dena and Kyle both know their jobs well and how to make the customers feel good about their choices.
Robert Ross
It was a joy to work with Dena. We were not able to complete the deal, but it was not because of a lack effort on her part. She was genuine and very professional and her desire to help was very evident in her actions. I would highly recommend her to anyone looking for help in purchasing or refinancing a home.