He was great to work with and offered advice and assistance, he a good guy and good father to his children. I would refer him to anyone looking to buy or refinancing property or home
Clarence Schutz
Clarence Schutz
551
This was a new experience for me, everyone did an outstanding job from start to finish. Whenever I had a question or problem, someone was always willing to help. Good job!
Bill Brock
Bill Brock
551
He was on time with everything, made sure I was kept in the loop and got this done with minimal effort
John Richardson
John Richardson
551
Derek did a great job facilitating closing my refi loan. He also offered a lower interest rate when my property appraised at higher than expected, without me even asking, which was greatly appreciated.
Lisa Symens
Lisa Symens
551
Derek was great to work with. He was very efficient and professional. He was flexible and worked with us and all our questions and changes. He could not have been better to work with.
Michael Cicerrella
Michael Cicerrella
551
Derek was the first person i talked to at Rocket Mortgage. I told him what we wanted to do with our mortgage and home equity line and he said he could help us. the process was relatively easy and although we had plenty of help from other staff, Derek kept in contact with us the whole time through closing and after. He did a great job keeping us informed and answered all my questions. Also lowered ...Derek was the first person i talked to at Rocket Mortgage. I told him what we wanted to do with our mortgage and home equity line and he said he could help us. the process was relatively easy and although we had plenty of help from other staff, Derek kept in contact with us the whole time through closing and after. He did a great job keeping us informed and answered all my questions. Also lowered our interest rate by almost 2 points and saved us over $7,000 a year. A great experience!!!!Read MoreRead Less
Aksel Solberg
Aksel Solberg
551
Very courteous, prompt, and professional. Derek always answered my questions in detail, made himself available to work around my schedule, and made a potentially difficult process seem easy!
Kerry Ford
Kerry Ford
551
Derek was very helpful and professional in answering my questions and quick on getting me a quote and what payments may be on a refinance
Good experience thank from Kerry ford
Casey Eakin
Casey Eakin
551
Great experience! Process moved very smoothly. Very professional. Established a relationship upfront, which isn't always easy when you aren't face-to-face with someone. Made great recommendations. Delivered on expectations. Didn't bombard me with a lot of homework on my side. All the way through the servicing process we experienced the same level of professionalism. Thanks for making the retail ...Great experience! Process moved very smoothly. Very professional. Established a relationship upfront, which isn't always easy when you aren't face-to-face with someone. Made great recommendations. Delivered on expectations. Didn't bombard me with a lot of homework on my side. All the way through the servicing process we experienced the same level of professionalism. Thanks for making the retail finance process a joy, instead of a nightmare. I've done this before, and I can safely say that there is no comparison.Read MoreRead Less
Chris Dairo
Chris Dairo
551
I was hesitant at first going with Rocket Mortgage because of some bad reviews, but after speaking with Derek i felt more comfortable. There were several reps that I had to work with during the entire process, and having Derek as my main point of contact was reassuring. The whole process went well and very thankful for Derek and his team.
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