The ultimate measure of quality of a service or product is customer enthusiasm. I cannot recommend Derek highly or enthusiastically enough. The refinance was as painless as possible.
Traci Lyn
Traci Lyn
551
I would like to thank Derek for his great professionalism and promptness with our load process. I will pass this gentleman's information along to anyone looking for a loan. It was by far the best advisor I have ever worked with and he was always available for questions. Thank you.
Carol Fulton
Carol Fulton
551
Derek made the whole refi process a whale of a lot easier than any I've experienced before. Very personable, very efficient, very understanding when dealing with a tech challenged person like me. I would definitely recommend Rocket Mortgage to anyone in the future just because of Derek.
Starla Thompson
Starla Thompson
551
I had a wonderful , easy loan refinance experience with Derek ! Everything went just like clock work. I would highly recommend Derek to anyone. Thanks , Derek Kevin Thompson
Elizabeth Dreis
Elizabeth Dreis
551
Derek was knowledgable and took the time to ensure I understood where we were in the process.
Jan Schultz
Jan Schultz
551
This was the most efficient way that I have ever experienced . Fast and the best rates that I could find.
Laurie Ramsey
Laurie Ramsey
551
Derek was awesome! He was very helpful and informative. He got the ball rolling pretty quick on the whole process. Whenever I had any questions he always either answered the phone right away or called me back in a timely manner. He even gave his personal cell number just in case I had any questions or concerns. Now what loan advisor would not? In my opinion not many at all. I was very skeptical of...Derek was awesome! He was very helpful and informative. He got the ball rolling pretty quick on the whole process. Whenever I had any questions he always either answered the phone right away or called me back in a timely manner. He even gave his personal cell number just in case I had any questions or concerns. Now what loan advisor would not? In my opinion not many at all. I was very skeptical of the whole Rocket Mortgage operation because I'm so used to banks, but my mind has been changed. Thank you to all the Rocket Mortgage associates that helped with this entire process. I will definitely recommend your services to anyone that is looking to refinance. Thank you again. Read MoreRead Less
Megan Pike
Megan Pike
551
Working with Derek was smooth and effortless! He updated me frequently on the process, answered any questions at any time and was very professional. I would highly recommend:)
Robert Gragg
Robert Gragg
551
Explained everything, quick to respond, friendly and courteous.
Elizabeth Hogan
Elizabeth Hogan
551
Although Derek is in the business of writing mortgages, etc., he helped us determine that at the end of the day we would not be any better off by remortgaging & to stay with our current mortgage. He got back to us in a timely manner when it was convenient for us, as well as being a very personable, intelligent young man. Many thanks for all your help. Will definitely keep him in mind if ...Although Derek is in the business of writing mortgages, etc., he helped us determine that at the end of the day we would not be any better off by remortgaging & to stay with our current mortgage. He got back to us in a timely manner when it was convenient for us, as well as being a very personable, intelligent young man. Many thanks for all your help. Will definitely keep him in mind if the need arises in the future. Read MoreRead Less
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