Derek was very professional, considerate and knowledgable. He made the process comfortable and simple.
Diane Bader
Diane Bader
551
Derek was great to work with, he made the process personal and walked us through everything. Much appreciated and very convenient!
Jennifer Imhoff
Jennifer Imhoff
551
My experience was great! He walked me through everything step by step. I would highly recommend him!
Maya Begovic
Maya Begovic
551
Derek was very professional and made this a very enjoyable experience. He was great to work with. He kept me up to date with the progress and provided me with estimated dates if completion. The entire process took very little of my time. The website is a great tool to upload documents. I never had to step one foot inside a bank branch. He explained, very clearly, everything I needed to do and ... Derek was very professional and made this a very enjoyable experience. He was great to work with. He kept me up to date with the progress and provided me with estimated dates if completion. The entire process took very little of my time. The website is a great tool to upload documents. I never had to step one foot inside a bank branch. He explained, very clearly, everything I needed to do and walked me through the process and always gave excellent instructions on how to do everything. His client service is tops!
Derek was professional and friendly. He did a great job getting us a loan with the specifics we needed and wanted to refinance our home.
Nancy Radtke
Nancy Radtke
551
Very responsive to all questions. Derek is part of a great team that provides excellent customer service. We were very pleased with our experience with Derek and Rocket Mortgage. They made the process an easy one.
Alan Featherston
Alan Featherston
551
Derek was fantastic to deal with. He always was quick to respond to questions and always got the an answer. Thanks for the great service.
Conrad Koch
Conrad Koch
551
Derek was extremely helpful with getting me to closing. He explained, very clearly, everything I needed to do and walked me through the process. He was even available late at night to help with some problems I had with my bank. I originally started the mortgage process with Citibank. I was 4 weeks into the process and Citi still didn't have everything they needed. That is when I decided to go with ...Derek was extremely helpful with getting me to closing. He explained, very clearly, everything I needed to do and walked me through the process. He was even available late at night to help with some problems I had with my bank. I originally started the mortgage process with Citibank. I was 4 weeks into the process and Citi still didn't have everything they needed. That is when I decided to go with Rocket Mortgage. I spoke to Derek and we closed in less than 4 weeks. Read MoreRead Less
Christine Quashie
Christine Quashie
551
Awesome guidance from start to finish. Always available & responsive! Pleasure to work with!
Jose Vazquez
Jose Vazquez
551
Competent, professional, and did what he promised.
Rate your experience with Derek
How many stars would you give Derek?
Please provide a rating.
Write Derek a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Derek may use my verified review on social media, in print, and in other contexts that will help Derek's business.