The BEST customer service experience I EVER had. Dezerae was professional, knowledgeable, and detailed oriented during my refinancing process. She worked to get me all discounts possible. She held my hand and kept me well informed from beginning to end. Working with Dezerae was like chatting with and old friend versus a business/ mortgage process. I would definitely refer and reach out to Dezerae...The BEST customer service experience I EVER had. Dezerae was professional, knowledgeable, and detailed oriented during my refinancing process. She worked to get me all discounts possible. She held my hand and kept me well informed from beginning to end. Working with Dezerae was like chatting with and old friend versus a business/ mortgage process. I would definitely refer and reach out to Dezerae in the future for my mortgage needs.Read MoreRead Less
Marilyn Pilgrim
Marilyn Pilgrim
551
If all bankers were as helpful as Dezerae was to me, dont forget her team they were great!She made me feel at ease about the loan,always easy to reach and very nice always!The closing was a breeze,Always a pleasure working with a nice bunch of people!
Jennifer Juliano
Jennifer Juliano
551
One of my recent buyers came to me pre-approved through Dezerae and we just closed yesterday: on time, no snags, and everyone thrilled at the closing table. Dezerae and her team were easy to reach, responsive, and very easy to work with. Would be happy to work with Dezerae in the future!
Gabe Olivas
Gabe Olivas
551
I was in the market for a home loan and had identified a Home. Lo and behold I get a phone call from Dezerae asking if she could be of any assistance in getting me a home loan. At the beginning I was apprehensive as I did not know who she was. She initially verified her credentials and the company she worked for and made me feel at ease. She definitely walked me through the process and explained ...I was in the market for a home loan and had identified a Home. Lo and behold I get a phone call from Dezerae asking if she could be of any assistance in getting me a home loan. At the beginning I was apprehensive as I did not know who she was. She initially verified her credentials and the company she worked for and made me feel at ease. She definitely walked me through the process and explained every detail, step-by-step, from the beginning. All in all this was the best phone call that I have received in my search for my new home. Thank you Dezerae for all your help!!! 😊Read MoreRead Less
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