Dominic started great with constant communication. As the process progressed, the only time I heard from Dominic was when I reached out to him. This was far different than my previous experience with Rocket Mortgage.
Had the communication been better and initiated to provide me updates, he would have received 5 stars.
Reply from Dominic Rushing:
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less
Paul Trotti
Paul Trotti
551
Dominic was a pleasure to work with as he expertly guided us through all the steps and addressed and questions or concerns
Tom McDonald
Tom McDonald
551
Dominic was very responsive, pleasant to talk to, knowledgeable and efficient. Fantastic job!
Ricardo Riveros
Ricardo Riveros
551
I really like the way Dominic explains things within a complicated topic like mortgage rates, costs, taxes,etc. He is also super dynamic and responsive
Tony Smith
Tony Smith
551
I can't say enough good things about Dominic my husband and I met him about 3 years ago I live in Alabama and was visiting in Detroit and just happen to stop at Rocket Mortgage for information on trying to get a loan. At the time our credit was not good enough well thank GOD things changed and my husband going through his wallet and seen his card. we got to talking and he remebered us as well I'm so ...I can't say enough good things about Dominic my husband and I met him about 3 years ago I live in Alabama and was visiting in Detroit and just happen to stop at Rocket Mortgage for information on trying to get a loan. At the time our credit was not good enough well thank GOD things changed and my husband going through his wallet and seen his card. we got to talking and he remebered us as well I'm so thankful for him you guys should be proud of him we are awesome young man.Read MoreRead Less
Randall Ezell
Randall Ezell
551
He made the whole experience a walk in the park. He was pleasant, worked thru any questions I might have had and didn't make me feel like an idiot.
Michael Wolff
Michael Wolff
551
Dominic was very helpful, pleasant, and expedient in his role and oversight of my refinance through the VA on my home. His knowledge, experience, and personal engagement is a credit to himself and Rocket Mortgage. I am very happy to have had the opportunity to work with him through this process.
Taylor Cross
Taylor Cross
551
Dominic was very helpful! Discussing finances isn’t always fun but Dominic put me as ease right away with his friendly approach and easy to talk to attitude! Talking about mortgages isn’t how I thought I would start my week but the good news he brought along with a friendly conversation helped start my week off on the right foot!
Steve Polak
Steve Polak
551
Dominic was extremely helpful and friendly. I enjoyed visiting with him as we were working through the process. A plus!!
Doug Juga
Doug Juga
551
Dominic was great to work with and very knowledgeable.
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