Donnie Kaepplinger

Cleveland, OH

NMLS 998966

Senior Director, Mortgage Banking

Donnie's Reviews

Frank Zaffiro
He was very professional and calm during this crazy time.
Colin Dawson
Donnie Kaepplinger was excellent! He made the whole process very easy. Quick to return calls and answer any questions I had. Very pleased with the experience.
Linda Phillips
Extremely knowledgeable and was able to help me right away. The process was easy and Rocket Mortgage was accommodating to my needs. We had been in isolation and were very high risk. They followed all the guidelines for COVID and were very efficient.
Jessye Head
Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!Read MoreRead Less
Luis Canseco
Excellent service and really attentitve
John Colizza
Donny was very knowledgeable and helpful throughout the whole initiation process.
Leonard Colluro
Ultimate professional. COULD not have been any more helpful. He navigated me through the application process easily.
Debora Martinez
Loved Donnie! Donnie to the rescue!
Laura Philbrick
Refinancing was quick and easy. Thanks Donnie!
Arthur Ames
Donnie was of great help in getting my loan thru. Anytime I ran into a problem with the other associates I could call on Donnie and it would be explained in details I could understand. I hate leaving messages to a machine and would usually just hang up, Donnie would still call back later and even if I didn't answer he would continue calling until he talked to me that's dedication to the person ...Donnie was of great help in getting my loan thru. Anytime I ran into a problem with the other associates I could call on Donnie and it would be explained in details I could understand. I hate leaving messages to a machine and would usually just hang up, Donnie would still call back later and even if I didn't answer he would continue calling until he talked to me that's dedication to the person he is working for.Read MoreRead Less