Donnie Kaepplinger

Cleveland, OH

NMLS 998966

Senior Director, Mortgage Banking

Donnie's Reviews

Carol Fiorianti
This was not my first refinancing and I have never seen things go so smoothly. Donnie was great, he gave wonderful advice and was always available to provide guidance when we needed it.
Donald Fields
Donnie made my refinance experience appear easy an painless. He was easy to talk to. Understood what I wanted to do, then proceeded to make it happen.
Randall Ham
Donnie was great. He got me started out and then handed me off to the rest of the team. We hit a snag in the process a couple of times and I went back to him with questions. He took care of everything quickly and accurately. The service he gave was excellent and he was friendly and courteous throughout the process.
Eva Ingram
From my first call to the last Don was very helpfull .Always returned my calls. and had the answers to my many Questions. if any one is thinking about a loan call Don.
Ashleigh Forde
Don was there every single time I had a question or needed him. And when he wasn't in the office, Rocket Mortgage designated someone else to take care of me in the meantime. Don really listened to my needs, accurately answered my questions, made the refinancing process as painless as possible and saved me a lot of money!
Brady Patrick
Donnie was fantastic. He was very polite and courteous over the phone. Explained everything extremely well and delivered great customer service
Pat Abels
A great experience with my banker/all Rocket Mortgage people in my recent re-fi! Always kept me informed and fast turn around !!😃
Larry Brannon
Donnie was a tremendous help during the refinancing of my home loan. He provided a quick estimate and made the process flow smoothly.