Douglas Benton

Detroit, MI

NMLS 196320

Triple Crown Banker

Douglas' Reviews

Randy Noyes
I had several negative questions for Doug in three different instances and i felt the answers I got were evasive and really not answered
Douglas Benton
Reply from Douglas Benton:

Hello Randy,

Thank you for taking the time to leave feedback about your experience working with Rocket Mortgage and me. I am sorry to hear there were questions that were not answered well enough for you. Here at Rocket Mortgage, we pride ourselves on making sure that our clients are well-educated on their loan process and terms. I know that my Client Experience Team has reached out to you to go ...Hello Randy,

Thank you for taking the time to leave feedback about your experience working with Rocket Mortgage and me. I am sorry to hear there were questions that were not answered well enough for you. Here at Rocket Mortgage, we pride ourselves on making sure that our clients are well-educated on their loan process and terms. I know that my Client Experience Team has reached out to you to go over your concerns; however, if you would like to go over any of the questions you still have, please do not hesitate to give me a call at 313-373-1172. You can also call Lindsay Harwood at 313-373-9771. She is with our Client Experience team and will be researching your concerns further. I am happy that we were able to get your refinance closed, and please know that your Rocket Mortgage Family is always here to help.Read MoreRead Less

Terry Mann
Professional, efficient, and responsive. He made the painful mortgage experience almost pleasant!
Dave Riback
He did a great job of keeping me informed on the transaction and what to expect with each step. That was extremely helpful to me.
Christy Garza
Very responsive. Extremely professional. Always answered my questions and made the experience of refinancing enjoyable. Would refer others to him and Rocket Mortgage.
Shannon Fisher
Douglas made the re-fi process smooth and painless. He was knowledgeable, quick to answer questions, and was available by phone whenever we needed to discuss loan details. I would recommend him to anyone considering working with Rocket Mortgage, and look forward to working with him again on our future mortgage needs.
Stephen Borgman
I'm grateful to Doug for helping us with our refinance experience. He was always quick to get back to me with any questions and answered them thoroughly.
Chris Poor
My experience with Douglas could not have been better. I heard all the hype about Rocket Mortgage but wasn't sure what to believe. Douglas' outstanding service has made me a believer. I will never go anywhere else for a mortgage. Thank you Douglas.
Dana Morrisette
Doug made my home refinance easy! He pays attention to every detail and made sure the process was smooth from start to finish. Thank you Doug for making my refinance quick and easy.
Stephon Morton
Very Helpful during my loan process
Andy Pereira
Douglas is very attentive to needs of the client, listens/reads on specific needs and answers questions or get expert advice where needed. One feels relaxed and not pushed into making a commitment, so finally the main issues can be addressed in an effective way.