Douglas Benton

Detroit, MI

NMLS 196320

Triple Crown Banker

Douglas' Reviews

JW Montague
Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the process throughout. My father was ill and I was having difficulty with the information needed, Doug was professional and sensitive to my personal needs. My question is this, how many people would do that ...Doug was patient with me and the process from the start. When I has issues with certain items to be submitted or people that were not sensitive, he intervened! That engagement made me trust the process throughout. My father was ill and I was having difficulty with the information needed, Doug was professional and sensitive to my personal needs. My question is this, how many people would do that whom you met except via email and never actually met them in person? Hummm right! Exactly! He was the person that made this process work, if it wasn't Doug, I probably would have ventured with a different company/source, period! By the way Doug, my dad is doing just fine, thanks young man! All the best …Read MoreRead Less
Phillip Tilley
Douglas and his team were fast, professional and kept their promises while meeting all expectations. Very easy and good experience!
Lisa-Jane Sanfield
Douglas made the process so easy and seamless. He was friendly and competent.
Kelly Radford-Stott
Doug was very thorough and helpful during the process!
Regina Wiechman
I really liked Doug. He was very courteous, knowledgeable and on the ball. I would refer anyone to Rocket Mortgage, and suggest they ask for Doug!
Jorge Blanco
Friendly and Professional. Loan was done very quick and ahead of my expectations.
Judy Willis
Douglas was extremely helpful in helping me decide if I wanted to pursue a loan. I contacted him in April, saved the information, and researched. When I had a question he answered it even though I was still just researching. By June I found that Rocket Mortgage had the best deal and contacted Douglas. He made the process quick and understandable. I would recommend anyone looking into this ...Douglas was extremely helpful in helping me decide if I wanted to pursue a loan. I contacted him in April, saved the information, and researched. When I had a question he answered it even though I was still just researching. By June I found that Rocket Mortgage had the best deal and contacted Douglas. He made the process quick and understandable. I would recommend anyone looking into this process to not only think of Rocket Mortgage but be able to get a person like Douglas to help them through this process.Read MoreRead Less
Robin Shillinglaw
I couldn’t have asked for better customer service. He took the time to figure out our best option and spent time explaining why, and many many more minutes answering questions through out the process and actually answered questions before we could ask them. Great service and fantastic phone technique. Your voice on phone tells a lot about the person. He was awesome! Already recommended him to two ...I couldn’t have asked for better customer service. He took the time to figure out our best option and spent time explaining why, and many many more minutes answering questions through out the process and actually answered questions before we could ask them. Great service and fantastic phone technique. Your voice on phone tells a lot about the person. He was awesome! Already recommended him to two people! Thanks Robin Shillinglaw Steve ShillingkawRead MoreRead Less
Nelson Kulbel
I found Doug to be professional and efficient in relaying the processes and the necessary paperwork involved in refinancing. He was always helpful and enthusiastically walked me through the steps to get my loan processed quickly. I would highly recommend Douglas to anyone interested in a loan or refinancing.
Shabnam Khan
Doug was super helpful and made it a great experience!