Douglas Mayer

Cleveland, OH

NMLS 198438

President's Club Banker

Douglas' Reviews

Betty Yee
Douglas was very friendly and patient! He did a great job walking me through the process. I would definitely recommend him to everybody!
Nancy Willis
Doug did an amazing job helping my husband and I work through the online paperwork for our recent loan. Taking a non computer person through the ins and outs of doing the work online took amazing patience and the ability to thoroughly help us understand each step. The process was done with remarkable speed and efficiency. Our intersections with everyone involved at Rocket Mortgage was ...Doug did an amazing job helping my husband and I work through the online paperwork for our recent loan. Taking a non computer person through the ins and outs of doing the work online took amazing patience and the ability to thoroughly help us understand each step. The process was done with remarkable speed and efficiency. Our intersections with everyone involved at Rocket Mortgage was professional, helpful and successful. We cannot recommend Rocket Mortgage enough specifically the interface with Doug. Thank you Doug and all involved at Rocket Mortgage.Read MoreRead Less
Derrick Wilcox
Doug was very professional and was a great listener. Awesome consumer service and was able to answer any questions, that I have no matter the situation. I got continuous updates on the progress of my loan and cared for throughout the entire journey. If any of my friends or relatives ever need your service. I will send them your way without a second though. You and your team made this an ...Doug was very professional and was a great listener. Awesome consumer service and was able to answer any questions, that I have no matter the situation. I got continuous updates on the progress of my loan and cared for throughout the entire journey. If any of my friends or relatives ever need your service. I will send them your way without a second though. You and your team made this an unforgettable experience. Again thank you so much for all that you do. I'm glad that I chose Rocket Mortgage for handling my home refinance. Read MoreRead Less
Dennis Smithmyer
Douglas was great to work with and made changes without any problems!
Julie Smith
Douglas was very helpful, quick and got the job done!
Joseph Saladino
With my first contact with Doug I was completely satisfied with the whole process, The whole Rocket Mortgage team was so awesome & answered any questions I may have had to my complete satisfaction. I was even surprised when I found out the closing was in my own house.
Deborah Murry
Very personable and knowledgeable. Answered my questions well and never rushed me.
Jennifer DeMarchi Audette
Working with Doug was really wonderful. He is very knowledgeable and in fact was able to tell me that I qualified for a VA loan when I didn't think I did. He worked with me whrn I was having computer issues and was incredibly patient. He was enjoyable to speak with on the phone.
Eileen Kastanas
Doug was great to work with. He truly is an asset to Rocket Mortgage. He was always available, very polite and informative. Our refinance went smoothly and we are extremely impressed at the efficiency of everyone at Rocket Mortgage. I would definitely refer Rocket Mortgage to everyone. THANKS DOUG!!!!!
Keith Mines
It was a pleasure working with Douglas and the whole team. Very prompt and very helpful. This is my first refinance mortgage and it was smooth and fast and they got the job done.