Duane was very friendly and professional. He was a great help in my refinance. I would highly recommend him to anyone.
Nancy Dickens
Nancy Dickens
551
Duane was both very professional yet warm and friendly. I was left with the feeling that I could call him if I had any difficulties any time during the loan process and I took him up on that. He was always patient, concerned, and quick with a resolution. He's the best!
Tim Smith
Tim Smith
551
It was a good experience. Got a reasonable rate. Might have liked to seen more options that were available other than another mortgage, but Duane knew what we were looking for and probably narrowed it down for us. End result was what I was looking for so he must have done just fine.
Leonard Sjoberg
Leonard Sjoberg
551
Duane was an excellent customer rep for Rocket Mortgage. He was professional, friendly, calm and informative. He took care of issues immediately and stayed abreast of my rifi constantly. He corrected a problem at the end that could have sent 3 months worth of effort down the tubes. One of the best, if not THE best I've ever worked with. He is a valuable asset to Rocket Mortgage. Don't lose ...Duane was an excellent customer rep for Rocket Mortgage. He was professional, friendly, calm and informative. He took care of issues immediately and stayed abreast of my rifi constantly. He corrected a problem at the end that could have sent 3 months worth of effort down the tubes. One of the best, if not THE best I've ever worked with. He is a valuable asset to Rocket Mortgage. Don't lose this guy.Read MoreRead Less
Alfred Tsai
Alfred Tsai
551
Very exceptional experience with Duane. He was patient with all my questions and gave great guidance on the loan process. Always communicating with us and made everything seamless. Will recommend working with Duane to others looking for a home loan.
Cynthia Miller
Cynthia Miller
551
Duane was very helpful and I felt that the refinance mortgage was streamlined and almost effortless.
Jacqueline Leonard
Jacqueline Leonard
551
My wife handled the information gathering for our re-fi. She contacted many banks and spoke to several reps but no one felt like the right choice until she spoke with Duane. She called me into the room and said he is the one and I really need you to speak with him to see if you agree. After just a few minutes I agreed that he was the one and we "hired" Duane. The process was fast, Duane was very ...My wife handled the information gathering for our re-fi. She contacted many banks and spoke to several reps but no one felt like the right choice until she spoke with Duane. She called me into the room and said he is the one and I really need you to speak with him to see if you agree. After just a few minutes I agreed that he was the one and we "hired" Duane. The process was fast, Duane was very helpful, and we closed within a month. So fast and easy it was amazing. Have owned many homes and Duane has been the best to work with. Good job on my wife's behalf...she found the perfect person.Read MoreRead Less
Melvyn Batiste
Melvyn Batiste
551
Duane was was always helpful and considerate when I had questions during the loan process. He was easy to speak with and answered all my questions in a professional and amusing manner, more of a friendly combining business exchange. I would definitely recommend Duane to all my friends and family..
Rick Fenimore
Rick Fenimore
551
My experience with Duane on my refinance was as easy as it gets. He was easy to speak to and answered all my questions in a very professional manner. If I called and left a message or emailed him, he was very prompt in getting back to me.The entire process was smooth and enjoyable. I would recomend Duane to anyone!
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