Duane is so knowledgeable and kind. He was very patient with all my questions and concerns. Duane made the process of refinancing my home a "piece of cake". Refi from start to finish was about 3 weeks. I highly recommend Duane to anyone wanting a mortgage.
Aaron Cohrs
Aaron Cohrs
551
Duane was great to work with. Without him I probably would have refinanced with Chase. He was always available and answered my questions in a way I could easily understand. Very Satisfied with his service and will recommend.
Wade Yamada
Wade Yamada
551
Duane was the best loan officer I’ve have ever worked with. He is tireless, a complete professional, and always responsive to my questions. He helped me through a weekend on my refinancing loan. Thank you!
Michael Thomas
Michael Thomas
551
Working with Duane on my refinance was fantastic. He made what is normally a stressful process easy and stress free. His knowledge and professionalism were well beyond what I am used to. That coupled with exceptional customer service made this a great experience. I will ask for him on all future home loan issues.
Bobby Wickam
Bobby Wickam
551
Duane was great to work with. He was very fast and persistent with his work which made my experience much easier and understandable for me.
Teresa Rankin
Teresa Rankin
551
Duane was excellent to work with, quick to respond to questions, and facilitated the process quickly, expertly, and professionally! I highly recommend working with him!
Kathy Abbott
Kathy Abbott
551
Duane was very helpful. He made the whole process easy and not complicated. He explained everything well and answered all my questions.
Paul Aasen
Paul Aasen
551
I recently refinanced my home mortgage due to Wells Fargo selling the mortgage I had with them to a Specialized Loan Servicing. I did not appreciate Wells Fargo selling my mortgage or the serious lack of professionalism exhibited by Specialized Loan Servicing. I applied for a fifteen year fixed interest mortgage with Rocket Mortgage and Duane was assigned to my account. Duane was very ...I recently refinanced my home mortgage due to Wells Fargo selling the mortgage I had with them to a Specialized Loan Servicing. I did not appreciate Wells Fargo selling my mortgage or the serious lack of professionalism exhibited by Specialized Loan Servicing. I applied for a fifteen year fixed interest mortgage with Rocket Mortgage and Duane was assigned to my account. Duane was very professional and kept me informed during the closing process. I will now have my mortgage paid off six years sooner than what I was scheduled for before by switching to a fifteen year fixed interest mortgage and a switch to biweekly payments. The online account portal is also extremely well thought out and user friendly. PaulRead MoreRead Less
Jamie Jones
Jamie Jones
551
Two words: The G.O.A.T! For all of you non millennials, this acronym is short for Greatest Of All Time. About halfway through the loan process I began referring to Mr. Duane as the GOAT because his service of excellence was in fact the the greatest of all time. From start to finish his knowledge and honesty served my mortgage needs well. Not only did he meet the competitors rates but he also ...Two words: The G.O.A.T! For all of you non millennials, this acronym is short for Greatest Of All Time. About halfway through the loan process I began referring to Mr. Duane as the GOAT because his service of excellence was in fact the the greatest of all time. From start to finish his knowledge and honesty served my mortgage needs well. Not only did he meet the competitors rates but he also gave me good resources so I was able to make an informed decision.
I greatly appreciated his honesty and prompt responses. He ALWAYS responded within 24 hours, even on weekends and holidays. While my mortgage process took a bit longer (we live in a very small town and the title company is not efficient at all) all in all I would HIGHLY recommend him &Rocket Mortgage. Duane's comical antics and humorus comments made this process fun. As a former military family we have moved quite a bit and have purchased/sold several properties and this has been by far the best. We will only do business with Rocket Mortgage from here on out. It really was nice to deal with Duane for the most part as well other brokers made the process so impersonal and inconvenient. Not only did the GOAT go above and beyond the call of duty to ensure all of our questions were answered but he scheduled the closing to be in our home/after work. WOW!! This was a first but definitely wont be our last! I would highly recommend Mr. Duane Ehler and Rocket Mortgage. Its been a few months and we could not be happier! The G.O.A.T. is PHENOMENAL!!Read MoreRead Less
Mark Schmideskamp
Mark Schmideskamp
551
Duane did an excellent job with the re-financing of our house. He was very attentive and always made sure my wife and I were comfortable with the re-finance. His concern for us was outstanding.
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